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Supervisor, Global Services I - ENS
full-time•Bangalore South
About this role
About Us
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.Responsibilities
- Recruits, selects, hires and evaluates performance of personnel to ensure all department and internal client needs are handled appropriately. Trains administrative staff on operations policies, procedures, and associated equipment to ensure efficiency and accuracy. Counsels and develops staff for personal and corporate advancement through career development, training programs and other resources as required for professional advancement.
- Supervises Back Office Operations staff to ensure timely and accurate execution of data audit and data entry functions to allow front line and management staff to focus on quality service and business objectives. Establishes and manages workflows to ensure timely and accurate processing and efficiencies, reporting, ad-hoc research, pre-onboarding tasks, data entry, quality control, audit functions and other tasks completed to support business needs.
- Partners with leadership across supported business units to communicates pertinent information and identify opportunities to enhance service provided to supported business units. Participates in and leads special projects at the request of management to provide supported managers with more time and better information to make quality decisions. Ensures that specific issues are directed to the appropriate personnel in order to provide high quality service.
- Monitors internal audit and personal identifiable information (PII) compliance to minimize risk of information loss or misuse. Partners with leadership across business units to improve internal audit compliance, communicate pertinent information, and identify opportunities for efficiency and enhanced service. Acts as a subject matter expert in all internal audit procedures. Serves as a liaison between back office operations and Internal audit.
Qualifications
- H.S. Diploma - Required
- 2 years of experience in Office setting with increasing responsiblity.
- 2 years of experience in Customer Service.
- 2 years of experience in Prior leadership experience.
- 1 year of experience in Expected all training and demonstrate knowledge of the team queues and the actual work.
Live the Paychex Values
Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.What you'll do
- The supervisor is responsible for recruiting, training, and evaluating staff while ensuring efficient back office operations. They also monitor compliance and act as a liaison between back office operations and internal audit.
About Paychex
As the future of work continues to evolve, Paychex leads the way by making complex HR, payroll, and benefits brilliantly simple. Our unique combination of digital HR technology and advisory solutions meets the changing needs of employers and their employees. You can see the results in our growth as an HR leader and the positive returns we deliver to our shareholders.
Paychex, Inc. (Nasdaq: PAYX) is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services.
-Industry expertise since 1971
~740,000 business clients in the U.S. and Europe
-Pays 1 in 12 U.S. private sector employees
-A top HR outsourcer — serving 2.2M worksite employees through our HR outsourcing solutions
Information regarding money transmitter licensing can be found on the NMLS Consumer Access website, www.nmlsconsumeraccess.org, and Paychex at www.paychex.com/corporate/legal.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Paychex, Inc. (1029977) at:
100 S. Charles Street, Tower I, Suite 5300
Baltimore, Maryland 21201
888-784-0136
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Frequently Asked Questions
What does a Supervisor, Global Services I - ENS do at Paychex?
As a Supervisor, Global Services I - ENS at Paychex, you will: the supervisor is responsible for recruiting, training, and evaluating staff while ensuring efficient back office operations. They also monitor compliance and act as a liaison between back office operations and internal audit..
Is the Supervisor, Global Services I - ENS position at Paychex remote?
The Supervisor, Global Services I - ENS position at Paychex is based in Bangalore South, Karnataka, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Supervisor, Global Services I - ENS position at Paychex?
You can apply for the Supervisor, Global Services I - ENS position at Paychexdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.