Summary
About this role
Pairtu is building the AI operating system for care navigation - a business-in-a-box platform for
patient advocates that blends high-touch human support with tech-enabled workflows.
As a Series A company, we are scaling fast. The next phase of growth requires operational
precision, financial clarity, and decision-making powered by real-time intelligence.
This role exists to build the analytics foundation that leadership, product, and operations will use
to scale the company. You will not just build dashboards, you will define the metrics that run the
business.
WHAT YOU WILL OWN
- Build the Analytics & AI-Powered Data Engine
● Design and maintain company wide dashboards in Metabase and Amplitude.
● Define KPI frameworks across operations, growth, product, and finance.
● Design tracking architecture and guide engineering on instrumentation (Segment).
● Ensure a single source of truth across systems.
● Lay groundwork for predictive and AI-driven insights over time.
- Own the Data Layer
● Write advanced SQL
● Partner with product and engineering to refine schemas and data models.
● Improve data reliability, governance, and documentation.
● Contribute to scalable transformation workflows (dbt preferred).
- Drive Measurable Operational Leverage
● Identify workflow bottlenecks and quantify financial impact.
● Build models that inform hiring plans, capacity forecasting, and cost structure.
● Replace manual reporting with automated, scalable systems.
● Shift the organization from lagging indicators to leading indicators.
- Influence Strategic Decisions
● Translate complex analysis into clear business recommendations.
● Present findings directly to leadership.
● Support experimentation, forecasting, and growth modeling.
Other facts
About Pairtu
Pairtu is on a mission to transform how families navigate care, starting with Medicare patients. Our work is deeply personal, and we’re growing fast. This is a $60bn market that is personal to us (we lost father figures and best friends due to healthcare). Learn more about our why → Watch our company video.
We match Medicare patients with trained advocates and supercharge those advocates with agentic tools (Care Agent for coordination & comms, Docu Agent for billing/compliance/scheduling, Task Agent for care-plan execution). New Medicare CPT/navigation codes (e.g., PIN) make this model financially sustainable; we handle clinical routing, documentation, and RCM so advocates focus on outcomes, not admin.
Mission: Make healthcare human again by ensuring every Medicare patient has a dedicated advocate who navigates the system, coordinates care, and fights for the patient’s best outcome.
Traction & model: Millions in run-rate in months; 60%+ gross margins; rapid D2C demand (we’re turning people away) with a roadmap to B2B. Our goal is to 8x in the next 6-12months for our next round of financing.
Tech stack & approach: Heavy backend and now moving into front-end experiences for patients and advocates.
What changed / why now: 10,000 people age into Medicare daily; CMS unlocked navigation codes; AI agents collapse non-value-add work—turning an historically unprofitable category into a high-margin, scalable platform. A competitor validated category demand; we’re winning with product depth, compliance-first workflows, cultural competence, and a B2B expansion plan.
Team & advisors: Serial founders who have exited (both attended Harvard and HBS). Advisors include leaders from tier one companies in healthcare and tech. We bias to builders over managers.
Culture: High-ownership, hands-on, no ivory-tower managers. Bias to action, intense standards, radical candor, and compassion. We value diversity, scrappiness, and measurable outcomes (patient NPS, show-up rates, avoidable ER visits). If you like shipping weekly, instrumenting what you ship, and directly hearing from the patients you help—you’ll thrive here.
Healthcare coordination platform connecting patients with dedicated advocates. Helps navigate healthcare system, insurance, medical billing, and appointment scheduling. Services often covered by Medicare and Medicare Advantage plans.
Employee benefits
Interview process
- Interview
What you'll do
- 1. Build the Analytics & AI-Powered Data Engine
- 2. Own the Data Layer
- 3. Drive Measurable Operational Leverage
- 4. Influence Strategic Decisions
Our culture
- NYC-based (5 Washington Square)
- Investors: Bullpen Capital, FJ Labs
- Convertible Note round
- Founder: 2x founder, ex-Facebook, exited marketplace startup ($600M+), ex-Morgan Stanley
- 13 employees
Ready to join Pairtu?
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