Cloud Operations Engineer (Junior/Middle)
full-time•Sintra (Santa Maria e São Miguel
About this role
Job Title: Junior Cloud Operations Engineer
Location: Sintra, Portugal
Work Regime: Full-time & Hybrid (2x office days)
Overview / Summary:
We are expanding our Cloud Operations team to support a key international client. We are looking for mid-level and junior resources with immediate availability to perform preventive maintenance and operational tasks. The role requires strong English communication skills, as the client is not Portuguese. The working schedule is aligned with the client’s time zone, with standard hours from 07:00 to 16:00 (Portugal time) and an on-call rotation from 16:00 to 07:00 for critical incident handling.
Responsibilities and Tasks:
Complementary Requirements:
#VisionaryFuture - Build the future, join our living ecosystem!
Location: Sintra, Portugal
Work Regime: Full-time & Hybrid (2x office days)
Overview / Summary:
We are expanding our Cloud Operations team to support a key international client. We are looking for mid-level and junior resources with immediate availability to perform preventive maintenance and operational tasks. The role requires strong English communication skills, as the client is not Portuguese. The working schedule is aligned with the client’s time zone, with standard hours from 07:00 to 16:00 (Portugal time) and an on-call rotation from 16:00 to 07:00 for critical incident handling.
Responsibilities and Tasks:
- Perform preventive maintenance and operational tasks for cloud environments.
- Monitor system performance and proactively identify potential issues.
- Manage and resolve incidents, including participation in on-call rotations for critical incidents.
- Execute standard operating procedures and follow runbooks.
- Collaborate with the client and internal teams to ensure service availability and performance.
- Provide clear and effective communication in English during support activities and escalations.
- Document work performed and update incident records and knowledge base.
- Assist in capacity planning and service improvement initiatives.
- Support automation and optimization efforts when possible.
Requirements
Preferable Requirements:- Some level of experience in previous roles
- Experience in Windows Systems Administration or Unix/Linux Systems Administration
- Experience with SQL Database Administration
- Experience with Cloud Network Administration
- Ability to work the client-aligned schedule (07:00–16:00 Portugal time) and participate in on-call rotation (16:00–07:00)
- English B2 level (fluency needed)
Complementary Requirements:
- Experience with IAS and Virtual Machines (administration + maintenance)
- Experience with AD connect and Trademicro
- Experience in multi-cloud environments (Azure, AWS, or Google Cloud)
- Knowledge of automation tools (PowerShell, Python, Ansible, Terraform)
- ITIL foundation or similar IT service management knowledge
- Experience with monitoring tools (e.g., Zabbix, Nagios, Datadog, Prometheus)
Benefits
Important:- Our company does not sponsor work visas or work permits. All applicants must have the legal right to work in the country where the position is based.
- Only candidates who meet the required qualifications and match the profile requested by our clients will be contacted.
#VisionaryFuture - Build the future, join our living ecosystem!
What you'll do
- The role involves performing preventive maintenance and operational tasks for cloud environments, monitoring system performance, and managing/resolving incidents, including participation in on-call rotations. Responsibilities also include executing standard operating procedures, collaborating with teams, and documenting work performed.
About LUZA PT/HITO Solutions
Our approach to recruitment is direct, pragmatic, and tailored to each vacancy and its requirements, the client, its culture, and its identity. We do not take a one-size-fits-all approach; rather, we customize our approach for each mission, providing personalized attention to each client. To ensure our process is effective, we use the 5 Why's and 2 How's method.
WHAT
Recruitment and Selection of individuals who possess the specialized knowledge, technical abilities, and behavior necessary for each open position.
WHY
Our team at LUZA Group specializes in Human Resources, Engineering, and Information Technology. We have an international network that allows us to access the best talent from all over the world.
WHERE
Our reach extends from Portugal, Mexico, and Brazil to the world, working with clients in Europe, the United States, South America, Canada, and North Africa.
WHEN
On average, it takes us less than 48 hours to respond assertively with appropriate profiles and directed to the requirements of each client.
WHO
Our team comprises members from diverse backgrounds, all of whom have extensive experience in international recruitment, as well as expertise in IT and engineering.
HOW
Every client is distinct, and each strategy is implemented in a customized manner, utilizing both traditional methods and those of HITO Solutions, Internal Database (ATS) by either current consultants of the Group or networking and partnerships.
HOW MUCH
We aim to streamline the recruitment process by reducing the time spent on sourcing, increasing the effectiveness of each interview, and minimizing the overall cost of each recruitment.
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Frequently Asked Questions
What does a Cloud Operations Engineer (Junior/Middle) do at LUZA PT/HITO Solutions?
As a Cloud Operations Engineer (Junior/Middle) at LUZA PT/HITO Solutions, you will: the role involves performing preventive maintenance and operational tasks for cloud environments, monitoring system performance, and managing/resolving incidents, including participation in on-call rotations. Responsibilities also include executing standard operating procedures, collaborating with teams, and documenting work performed..
Is the Cloud Operations Engineer (Junior/Middle) position at LUZA PT/HITO Solutions remote?
The Cloud Operations Engineer (Junior/Middle) position at LUZA PT/HITO Solutions is based in Sintra (Santa Maria e São Miguel, São Martinho e São Pedro de Penaferrim), Portugal. Contact the company through Clera for specific work arrangement details.
How do I apply for the Cloud Operations Engineer (Junior/Middle) position at LUZA PT/HITO Solutions?
You can apply for the Cloud Operations Engineer (Junior/Middle) position at LUZA PT/HITO Solutionsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.