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Solutions Engineer
full-timeUnited States

Summary

Location

United States

Type

full-time

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About this role

Conduit

At Conduit, we're building the crypto-native cloud platform that will scale Ethereum.

Crypto builders have been held back by a lack of onchain compute — without the ability to process a high volume of transactions quickly and cheaply, onchain apps and ecosystems can’t build high quality user experiences.

Rollups have emerged as the answer to this problem. Just as servers work together to scale compute in web2, so too can rollups scale onchain compute in web3. But building and operating your own rollup is difficult and time-consuming. That's where Conduit comes in.

As the rollup-native cloud platform, Conduit combines web2 engineering best-practices with web3 rollup technology to make it easy for anyone to launch and maintain their own chain. By making infrastructure simple and onchain compute abundant, similar to how AWS and GCP did for web2, we can unlock the next wave of innovation in the crypto ecosystem.

The Conduit platform has seen massive growth since going live in 2023. We run the largest chains in production, including Proof of Play, Zora, Aevo, and more. This translates to 200+ chains across mainnet and testnet and over $1B in total-value-locked (TVL). We're operating on the bleeding edge of crypto, co-evolving with our customers and integration partners, and pushing the limits of blockchain scalability and modularity.

This success has been recognized and accelerated through a $37M Series A, co-led by Paradigm and Haun Ventures — two of the best investors in the industry.

We’re an elite team that’s previously worked at Meta, Brex, Wish, Compound, Chainalysis, Immunefi, Amazon, Avara/Aave, Paradigm, and more. We’re headquartered in San Francisco, with team members all over the world.

We’re looking for ambitious, talented builders that want to help scale Ethereum and bring crypto compute to the masses. Join us!

About the Role

As a Solutions Engineer, you’ll be the first technical partner for teams exploring and launching blockchains with Conduit.

From pre-sales technical discovery through go-live, you’ll own the technical relationship end to end — helping prospects understand why Conduit is the right infrastructure choice and guiding them to successful production deployments tailored to their use case.

You’ll operate at the intersection of sales, product, and engineering, taking ownership of technical validation, solution design, and delivery while surfacing insights that improve our platform and onboarding experience over time.

This role is ideal for someone empathetic, technically curious, and highly organized — someone who thrives on ownership, can manage multiple complex engagements, and builds trusted relationships with some of the most innovative teams in the crypto ecosystem.

In this role, you will:

  • Own the full technical lifecycle for customers — from pre-sales technical validation and solution design through onboarding, launch, and delivery.

  • Act as the technical sparring partner for the GTM team during sales conversations, validating feasibility, shaping architectures, and owning technical recommendations that help close with confidence.

  • Lead technical discovery and decision-making, translating complex infrastructure and protocol concepts into clear, actionable guidance for both technical and non-technical stakeholders.

  • Write scripts and code snippets to adjust configurations, debug integrations, and help customers tailor their blockchains to production requirements.

  • Drive customer engagements forward with strong project ownership, making sound technical tradeoffs while ensuring timelines, dependencies, and deliverables are clear and met.

  • Partner closely with Engineering, Product, and Customer Success to unblock issues, align on solutions, and ensure launches meet a high technical bar.

  • Identify recurring friction points across sales, onboarding, and delivery, feeding insights back into product, documentation, and process improvements.

  • Own and evolve onboarding playbooks, documentation, and tooling to make each launch smoother and more scalable than the last.

You’ll thrive in this role if you:

  • Have experience in Sales Engineering, Implementation engineering, or Developer Success in a B2B or infrastructure environment.

  • Have acted as a subject-matter expert for a product in the web3 stack (e.g., rollup frameworks, L1 protocols/stacks, or infrastructure tooling).

  • Are comfortable leading high-stakes technical conversations with customers, including early-stage discovery and pre-sales validation.

  • Are comfortable writing code (e.g., TypeScript, Python, or Go) to automate tasks, configure infrastructure, or troubleshoot alongside customers.

  • Can manage multiple customer projects simultaneously, making clear tradeoffs without losing attention to detail.

  • Enjoy solving real-world problems with customers and take pride in being a trusted technical partner.

  • Thrive in fast-moving, early-stage environments where autonomy, ownership, and adaptability are essential.

  • Balance systems thinking with execution — you see the big picture, make sound technical decisions, and still dive deep to keep projects on track.

Conduit does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Other facts

Tech stack
Sales Engineering,Implementation Engineering,Developer Success,Web3,Rollup Frameworks,L1 Protocols,Infrastructure Tooling,Technical Conversations,Coding,Project Management,Problem Solving,Technical Partner,Systems Thinking,Execution,Technical Validation,Solution Design

About Conduit

About Conduit

We're on a mission to deploy conversational AI agents to drive business outcomes. Customer conversations are the backbone of every business. Conduit turns them into an engine to optimize conversions, revenue, and cost savings. We're starting with housing and hospitality, where communication is the operation. Leasing, onboarding, scheduling, retention—it all runs on conversations. Conduit handles text and voice conversations with AI agents that perform like your best employee, but faster, more intelligent, and always on, while knowing exactly when to bring in a human.

About Conduit

Conduit is the platform for building conversational AI agents focused on hospitality. Our AI agents automate inbound and outbound conversational workflows for to increase conversions, reduce costs, and improve customer satisfaction.

Our Mission

To maximize conversational automation for high touch businesses.

What makes Conduit unique

We're an AI native help desk, not just a headless plugin. We’ve built inbox that human agents use every day. Our inbox was carefully designed to help teams increase automation over time. Our users operate alongside AI, then automate themselves. At Conduit we believe that automation is a continuous journey, and that requires teaching and managing your AI teammates. Our agent hub helps teams add SOPs, review suggestions, manage their knowledge base, and build complex workflows.

Omnichannel conversations are fully threaded. We operate on a contact-based model (vs ticket-based). Context across calls, SMS, email, web chat, maintained in one coherent thread for humans and AI agents.

Run reactive and proactive automation. Customer service teams can go beyond customer and trigger event-driven workflows from native app events and common integrations.

Workflows as tools. AI agents can use Zapier/n8n-style workflow automations to take action and achieve outcomes, for example: assign maintenance, text the vendor, confirm back to the resident, and close the loop.

Synchronous and asynchronous. Instant chat at the right time and flexible multi-step follow-ups when it’s needed.

Conduit is a technology platform that makes financing and commerce seamless for farmers. Using Conduit, a farmer can get up to $1M of input financing in a less than 10 minute application with no documents needed. Land Loans, equipment loans and operating loans are also available. Conduit is also building commerce technology to create a network to bring transparency and opportunity to small and medium ag businesses and family farms alike.

Employee benefits

Competitive Salary
Equity (0.20% - 1.20%)
Day-one ownership
Travel covered for on-site work trial

What you'll do

  • As a Solutions Engineer, you will own the full technical lifecycle for customers, from pre-sales technical validation to onboarding and delivery. You will act as a technical partner, guiding prospects and ensuring successful production deployments tailored to their use case.

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Frequently Asked Questions

What does a Solutions Engineer do at Conduit?

As a Solutions Engineer at Conduit, you will: as a Solutions Engineer, you will own the full technical lifecycle for customers, from pre-sales technical validation to onboarding and delivery. You will act as a technical partner, guiding prospects and ensuring successful production deployments tailored to their use case..

Why join Conduit as a Solutions Engineer?

Conduit is a leading SaaS company. They offer great benefits including Competitive Salary, Equity (0.20% - 1.20%), Day-one ownership.

Is the Solutions Engineer position at Conduit remote?

The Solutions Engineer position at Conduit is based in United States, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Solutions Engineer position at Conduit?

You can apply for the Solutions Engineer position at Conduit directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Conduit on their website.