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Product Manager
full-timeUnited States

Summary

Location

United States

Type

full-time

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About this role

Conduit

At Conduit, we're building the crypto-native cloud platform that will scale Ethereum.

Crypto builders have been held back by a lack of onchain compute — without the ability to process a high volume of transactions quickly and cheaply, onchain apps and ecosystems can’t build high quality user experiences.

Rollups have emerged as the answer to this problem. Just as servers work together to scale compute in web2, so too can rollups scale onchain compute in web3. But building and operating your own rollup is difficult and time-consuming. That's where Conduit comes in.

As the rollup-native cloud platform, Conduit combines web2 engineering best-practices with web3 rollup technology to make it easy for anyone to launch and maintain their own chain. By making infrastructure simple and onchain compute abundant, similar to how AWS and GCP did for web2, we can unlock the next wave of innovation in the crypto ecosystem.

The Conduit platform has seen massive growth since going live in 2023. We run the largest chains in production, including Proof of Play, Zora, Aevo, and more. This translates to 200+ chains across mainnet and testnet and over $1B in total-value-locked (TVL). We're operating on the bleeding edge of crypto, co-evolving with our customers and integration partners, and pushing the limits of blockchain scalability and modularity.

This success has been recognized and accelerated through a $37M Series A, co-led by Paradigm and Haun Ventures — two of the best investors in the industry.

We’re an elite team that’s previously worked at Meta, Brex, Wish, Compound, Chainalysis, Immunefi, Amazon, Avara/Aave, Paradigm, and more. We’re headquartered in San Francisco, with team members all over the world.

We’re looking for ambitious, talented builders that want to help scale Ethereum and bring crypto compute to the masses. Join us!

About the Role

We’re looking for a Product Manager to join Conduit and drive product development across our core infrastructure platform. This role will work closely with our CEO, GTM, engineering, and operations teams to define, prioritize, and execute on initiatives that scale our platform and deliver value to enterprise-grade customers building on Ethereum.

This is a high-impact, cross-functional role — perfect for someone who thrives in early-stage environments but understands how to build with the structure and discipline of an enterprise product organization. You’ll be driving key product initiatives from concept to launch, and ensuring Conduit continues to lead the way in crypto infrastructure.

What You’ll Do

  • Lead cross-functional product initiatives from 0 → 1, defining scope, requirements, and success metrics.

  • Partner closely with engineering to align technical capabilities with customer needs.

  • Bring product clarity and structure to a fast-moving organization — reducing diffusion of responsibility and ensuring end-to-end ownership of outcomes.

  • Collaborate with the GTM team to shape product positioning, write product copy, and translate technical concepts into clear, compelling narratives.

  • Drive prioritization and tradeoff decisions — negotiating what’s in and what’s out — balancing speed, scope, and quality.

  • Work with CEO on translating product vision and strategy into executable roadmaps that scale Conduit’s enterprise offering.

  • Develop a deep understanding of our customers, their infrastructure needs, and the broader Ethereum and rollup ecosystem.

  • Contribute to internal product process and frameworks to make product development more seamless, data-informed, and customer-driven.

What We’re Looking For

  • 5+ years of experience as a Product Manager, ideally in B2B or infrastructure-focused companies (e.g. platform, data, or developer tooling products).

  • Strong product sense with experience taking products from concept → launch.

  • Proven ability to manage complex, technical products — understanding constraints and collaborating with engineering to find elegant, feasible solutions.

  • Detail-oriented and organized — capable of driving clarity and alignment across teams.

  • Excellent written and verbal communication skills, including technical documentation and product marketing copy.

  • A bias toward action and accountability — thrives in environments where you own outcomes.

  • Interest in learning about web3, Ethereum, and onchain infrastructure.

Nice to Have

  • Experience with web3 products, or familiarity with blockchain infrastructure (EVMs, rollups, validators, etc.)

  • Prior experience at infrastructure, database, or developer tooling companies

  • Exposure to usage-based business models or platform-as-a-service products.

Conduit does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Other facts

Tech stack
Product Management,B2B,Infrastructure,Technical Documentation,Product Marketing,Communication,Collaboration,Customer Understanding,Data-Informed,Web3,Ethereum,Rollup Ecosystem,Detail-Oriented,Organized,Action-Oriented,Accountability

About Conduit

About Conduit

We're on a mission to deploy conversational AI agents to drive business outcomes. Customer conversations are the backbone of every business. Conduit turns them into an engine to optimize conversions, revenue, and cost savings. We're starting with housing and hospitality, where communication is the operation. Leasing, onboarding, scheduling, retention—it all runs on conversations. Conduit handles text and voice conversations with AI agents that perform like your best employee, but faster, more intelligent, and always on, while knowing exactly when to bring in a human.

About Conduit

Conduit is the platform for building conversational AI agents focused on hospitality. Our AI agents automate inbound and outbound conversational workflows for to increase conversions, reduce costs, and improve customer satisfaction.

Our Mission

To maximize conversational automation for high touch businesses.

What makes Conduit unique

We're an AI native help desk, not just a headless plugin. We’ve built inbox that human agents use every day. Our inbox was carefully designed to help teams increase automation over time. Our users operate alongside AI, then automate themselves. At Conduit we believe that automation is a continuous journey, and that requires teaching and managing your AI teammates. Our agent hub helps teams add SOPs, review suggestions, manage their knowledge base, and build complex workflows.

Omnichannel conversations are fully threaded. We operate on a contact-based model (vs ticket-based). Context across calls, SMS, email, web chat, maintained in one coherent thread for humans and AI agents.

Run reactive and proactive automation. Customer service teams can go beyond customer and trigger event-driven workflows from native app events and common integrations.

Workflows as tools. AI agents can use Zapier/n8n-style workflow automations to take action and achieve outcomes, for example: assign maintenance, text the vendor, confirm back to the resident, and close the loop.

Synchronous and asynchronous. Instant chat at the right time and flexible multi-step follow-ups when it’s needed.

Conduit is a technology platform that makes financing and commerce seamless for farmers. Using Conduit, a farmer can get up to $1M of input financing in a less than 10 minute application with no documents needed. Land Loans, equipment loans and operating loans are also available. Conduit is also building commerce technology to create a network to bring transparency and opportunity to small and medium ag businesses and family farms alike.

Employee benefits

Competitive Salary
Equity (0.20% - 1.20%)
Day-one ownership
Travel covered for on-site work trial

What you'll do

  • Lead cross-functional product initiatives from concept to launch, ensuring alignment between technical capabilities and customer needs. Collaborate with various teams to shape product positioning and drive prioritization decisions.

Ready to join Conduit?

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Frequently Asked Questions

What does a Product Manager do at Conduit?

As a Product Manager at Conduit, you will: lead cross-functional product initiatives from concept to launch, ensuring alignment between technical capabilities and customer needs. Collaborate with various teams to shape product positioning and drive prioritization decisions..

Why join Conduit as a Product Manager?

Conduit is a leading SaaS company. They offer great benefits including Competitive Salary, Equity (0.20% - 1.20%), Day-one ownership.

Is the Product Manager position at Conduit remote?

The Product Manager position at Conduit is based in United States, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Product Manager position at Conduit?

You can apply for the Product Manager position at Conduit directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Conduit on their website.