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Content Architect (Product and Developer Documentation)
full-time•Redwood City•$174k - $233k
About this role
<p>Zuora, Inc. seeks Content Architect (Product and Developer Documentation) to:</p>
<p> </p>
<ul>
<li>Establish and enforce content governance policies, ensuring consistency, efficiency, and high editorial standards across all documentation.</li>
<li>Design, structure, and optimize large-scale documentation sets to improve readability, discoverability, and reuse.</li>
<li>Define and implement content models to standardize documentation structure, metadata, and relationships between content components.</li>
<li>Author and maintain developer-focused documentation, including OpenAPI specifications, CLI guides, and SDK documentation.</li>
</ul>
<p> </p>
<p>Position requires Bachelor’s degree in Computer Science, Computer or Electronic Engineering, or Information Systems or related field followed by 5 years of post-bachelor’s experience as a Developer, Technical Writer or in a related position. </p>
<p> </p>
<p>Position requires 2 years of experience with API documentation (OpenAI specifications) and 5 years of experience with each of the following:</p>
<ol>
<li>Technical writing for SAAS software products.</li>
<li>Coding using Python, Javascript and Node.</li>
<li>Scripting with XML, HTML, and CSS.</li>
<li>Source version control using GitHub, GitLab, or BitBucket.</li>
<li>Developing, testing, and applying APIs.</li>
<li>Configuring and using billing, accounting, and payment SAAS systems.</li>
<li>Structured DITA using Oxygen XML, Adobe Framemaker, MadCap Flare, or Heretto.</li>
</ol>
<p> </p>
<p>Job Location: Redwood City, CA </p>
<p> Apply online at https://www.zuora.com/careers/ or send resume via email to [email protected] with requisition number 1093 in the subject line. </p>
<p> </p>
<p> </p>
<p>#LI-DNI</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found <a href="https://www.zuora.com/careers-life/" target="_blank">here</a>.</p></div><div class="title">Base Pay Details</div><div class="pay-range"><span>$174,637</span><span class="divider">—</span><span>$233,700 USD</span></div></div></div>
What you'll do
- Establish and enforce content governance policies while designing and optimizing large-scale documentation sets. Author and maintain developer-focused documentation including OpenAPI specifications and CLI guides.
About Zuora
Zuora was born out of a vision that we could evangelize a fundamentally new way of doing business by shifting the focus of companies to deliver recurring, people-centric services instead of a one-time sale of products. This is how we coined the term, the Subscription Economy®.
Today, we see others evangelizing this term, and building entire communities around it. The Subscription Economy isn’t (and never was) just about subscription business models but, direct, recurring relationships with customers through any business model. Subscriptions were only just scratching the surface and now, the market recognizes the Subscription Economy for what it truly is-a relationship-centric economy. Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and to nurture and monetize these relationships through an ever growing set of digital services.
Alongside this evolution, Zuora has been there every step of the way. We started with Zuora Billing, and have expanded our award-winning multi-product portfolio to include Zuora Revenue, Zuora Payments and Zuora Platform. More recently, we’ve added Zephr and Togai to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale. We call this Monetization.
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Frequently Asked Questions
What does Zuora pay for a Content Architect (Product and Developer Documentation)?
Zuora offers a competitive compensation package for the Content Architect (Product and Developer Documentation) role. The salary range is USD 175k - 234k per year. Apply through Clera to learn more about the full compensation details.
What does a Content Architect (Product and Developer Documentation) do at Zuora?
As a Content Architect (Product and Developer Documentation) at Zuora, you will: establish and enforce content governance policies while designing and optimizing large-scale documentation sets. Author and maintain developer-focused documentation including OpenAPI specifications and CLI guides..
Is the Content Architect (Product and Developer Documentation) position at Zuora remote?
The Content Architect (Product and Developer Documentation) position at Zuora is based in Redwood City, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Content Architect (Product and Developer Documentation) position at Zuora?
You can apply for the Content Architect (Product and Developer Documentation) position at Zuora directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.