About this role
About Zscaler
Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity.
Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.
We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.
Role
We are looking for a Staff Analyst, Business Operations to join our Office of CEO Business Operations department. This is a hybrid role based in Mohali, reporting to the Director, Business Operations.
You will lead strategic initiatives and optimize operations across the organization, making your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. You’ll champion innovation and help deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement.
What you’ll do (Role Expectations)
- Own and drive complex, cross-functional projects aimed at accelerating growth, optimizing operations, and improving profitability.
- Develop and maintain core business models, forecasts, and dashboards to monitor Key Performance Indicators (KPIs) and support strategic decision-making
- Collaborate with leadership to design, execute, and track strategic initiatives focused on business growth and operational efficiency
- Conduct market research, competitive analysis, and performance reviews to guide growth strategies effectively
- Develop and implement data-driven strategies to enhance organizational processes and scalability
- Create reports, presentations, and dashboards to communicate findings and propose solutions to stakeholders
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- Bachelor’s degree in Business, Finance, Economics, Operations, or a related field
- 6-8 years of experience in strategy, management consulting, or operational roles within dynamic industries
- Proficiency in analytical tools such as Excel, SQL, Tableau, Power BI, and other data visualization platforms
- Exhibited expertise in financial modeling, KPI tracking, and performance evaluations alongside strong problem-solving and decision-making skills
What Will Make You Stand Out (Preferred Qualifications)
- Experience in industries like consulting, finance, or technology
- Prior exposure to strategic planning or change management initiatives
- Entrepreneurial mindset with strong business acumen
#LI-Hybrid #LI-NT1
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Other facts
About Zscaler
Zscaler empowers enterprises to modernize security, streamline operations and help transform business through its innovative approach to cybersecurity. The Zero Trust Exchange platform, strengthened by AI, safeguards thousands of customers against cyber threats and data breaches by securely connecting users, devices, and applications from any location. With over 500 billion transactions processed daily, Zscaler operates the largest in-line cloud security platform, preventing more than 9 billion security incidents and policy violations each day. Transform your business with Zscaler’s cutting-edge approach to cybersecurity.
Stay Connected:
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Facebook: https://www.facebook.com/Zscaler/
Instagram: https://www.instagram.com/zscalerinc/
What you'll do
- The Staff Analyst will lead strategic initiatives and optimize operations across the organization, focusing on growth and profitability. They will collaborate with leadership to design and track strategic initiatives while developing data-driven strategies to enhance processes.
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