ZS
Working Student- IT Technician
part-time•Krakow
About this role
Company Description
With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.
Job Description
- Provide first-level technical support to employees (hardware, software, and basic network issues).
- Assist with installation, configuration, and maintenance of laptops, meeting rooms, and mobile devices.
- Support IT ticketing system by logging, tracking, and resolving user incidents.
- Help maintain inventory of IT equipment and peripherals in our Krakow office.
- Collaborate with our senior IT staff on projects such as system upgrades for our meeting technology
- Document solutions and create user-friendly guides for common issues.
Qualifications
- Currently enrolled in a university program (Computer Science, Information Technology, or related field).
- Basic knowledge of operating systems (Windows, macOS) and MS Office tools.
- Familiarity with networking fundamentals (Wi-Fi, LAN, VPN).
- Strong problem-solving skills and eagerness to learn.
- Good communication skills in English and Polish.
- Available 20 hours / week, at least 3 days in the office / week. Please note this is a fixed-term contract for 6 months.
- Active student status is mandatory for the duration of the contract.
Additional Information
Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home.
At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.
#LI-Hybrid
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
What you'll do
- Provide first-level technical support to employees and assist with the installation and maintenance of IT equipment. Support the IT ticketing system and collaborate on projects with senior IT staff.
About zooplus SE
We are zooplus. With over 25 years of exclusive focus on online retail in pet supplies, we are a trailblazer in the industry. Every day, we go the extra mile to meet the unique needs of pets, delivering exceptional value to our customers with an ever-expanding range of nutritional and lifestyle products, proprietary premium food and accessory brands, expert advice, convenient services, and loyalty programs.
Our commitment to innovation drives us as a team to lead the industry and set new standards for personalized, convenient shopping, consistently exceeding our customers' expectations. This dedication has made us the number one choice for over 11 million customers in 30 countries across Europe.
Headquartered in Munich, Germany, zooplus employs over 1,200 people across Europe.
Ready to join zooplus SE?
Take the next step in your career journey
Frequently Asked Questions
What does a Working Student- IT Technician do at zooplus SE?
As a Working Student- IT Technician at zooplus SE, you will: provide first-level technical support to employees and assist with the installation and maintenance of IT equipment. Support the IT ticketing system and collaborate on projects with senior IT staff..
Is the Working Student- IT Technician position at zooplus SE remote?
The Working Student- IT Technician position at zooplus SE is based in Krakow, Lesser Poland Voivodeship, Poland. Contact the company through Clera for specific work arrangement details.
How do I apply for the Working Student- IT Technician position at zooplus SE?
You can apply for the Working Student- IT Technician position at zooplus SEdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.