What you can expect

We are looking for a Senior Site Reliability Engineer (SRE) to support our Kubernetes platforms and customer-facing data systems. In this role, you will improve system reliability, scalability, and day-to-day operations across our distributed infrastructure and data platforms. You will partner with Infrastructure, Data Platform, and Application Engineering teams to reduce operational workload, improve incident response, and drive automation across multi-region environments.

About the Team

This Senior SRE will sit in the Infrastructure and Data Systems organization. It is responsible for building, operating, and scaling Zoom’s core data platforms and cloud infrastructure that power critical business and customer-facing workloads globally. The team works at the intersection of reliability, scalability, and developer productivity, enabling engineering teams to move fast while maintaining security and operational excellence.

What we’re looking for

• Have 6+ years of experience in SRE, Platform Engineering, or Infrastructure roles.

• Show hands-on experience with Kubernetes (K8s) in production environments.

• Have experience in Linux systems, networking fundamentals, and distributed systems.

• Show experience with monitoring and observability tools (Prometheus, Grafana, Datadog, PagerDuty, etc.).

• Demonstrate effective programming/scripting skills in Python, Go, or Shell.

• Be able to build and operate CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD, etc.) and support data platforms (Spark, Trino/Presto, Airflow, Kafka) in production.

• Have hands-on experience with cloud platforms (AWS, GCP, Azure) and incident management, troubleshooting and RCA skills

• Bring experience in data platform reliability and automation and AI-assisted operations (a bonus).

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.