About this role
What you can expect
As a Senior AI Product Manager, lead the development of advanced agentic workflow capabilities for Zoom AI Companion, enhancing AI-driven task planning and tool orchestration.
Drive the creation and scaling of custom agentic features, transforming foundation models into a robust, configurable AI workflow platform embedded across Zoom’s ecosystem.
Collaborate with engineering, research, design, data, marketing, and users to shape the evolution of AI Companion, improving productivity and automating business processes effectively.
Focus on delivering scalable, reliable, and extensible AI solutions tailored for business users and developers within Zoom’s collaboration and process automation framework.
About the Team
The Zoom AI Product team drives AI strategy, defining AI Companion and platform capabilities while integrating generative AI, automation, and agent technologies across Zoom’s products.
This team transforms advanced AI innovations into impactful experiences and scalable platforms for users, businesses, and developers.
This position involves leading agentic workflows, overseeing cross-product and platform development for custom agent functionalities.
Responsibilities
Defining the product vision, roadmap, and milestones for Zoom AI Companion in the areas of agentic workflows, custom agents, and automation platforms.
Developing and implementing adaptable agent frameworks and workflow functionalities, including task organization, resource utilization, collaborative systems, memory retention, contextual oversight, and performance tracking.
Developing deep understanding of real user pain points in meetings, collaboration, and enterprise workflows, and abstract complex real-world scenarios into reusable, scalable AI workflow capabilities.
Partnering closely with AI/ML and platform engineering teams to translate the latest model and agent technologies into high-reliability, observable, and evaluable product systems
Driving end-to-end product management from concept and prototyping to scaled launch.
Establishing core success metrics for agentic products.
Leading cross-functional collaboration with engineering, design, data, legal, privacy and security to ensure enterprise-grade compliance, controllability, and explain ability of agentic workflows.
Partnering with marketing, customer success, and strategy teams to deliver agentic solutions for enterprises and developers.
What we’re looking for
Need Bachelor’s degree or above in Computer Science, Engineering, or a related field
Have 6+ years of product management experience, with background in AI products, platform products, developer tools, or enterprise systems
Need to have hands-on experience delivering products or prototypes in generative AI, AI agents, automation, RAG, intelligent assistants, or agent-based systems
Demonstrate understanding of agentic systems, including planning, tool calling, memory, multi-agent orchestration, and evaluation
Demonstrate expertise in cloud platforms and AI application architectures, transforming unclear challenges into defined products while collaborating efficiently with engineering teams.
Have a proven record of building new products from 0 to 1 and successfully scaling them
Need the ability to drive complex cross-functional initiatives and create clarity in highly ambiguous environments
Have excellent written and verbal communication skills, able to clearly articulate highly technical product value to engineers, designers, and leadership teams
Salary Range or On Target Earnings:
Minimum:
$124,000.00Maximum:
$271,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Other facts
About Zoom
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙
Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.
We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
What you'll do
- The Senior AI Product Manager will define the product vision and roadmap for Zoom AI Companion, focusing on agentic workflows and automation platforms. They will lead cross-functional collaboration to ensure compliance and deliver scalable AI solutions.
Ready to join Zoom?
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