Big Data Infrastructure Engineer

What you can expect

We are seeking a Big Data Infrastructure Engineer with excellent development and automation expertise to design, implement, and optimize reliable infrastructure services for data pipelines. The ideal candidate will be a self-motivated individual, committed to continuously improving systems and processes to achieve exceptional results. You will leverage a diverse set of tools and technologies to drive innovation and enhance the efficiency of our data infrastructure.

About the Team

The Big Data Infrastructure team is responsible for building and operating the large-scale data platforms that power Zoom’s products. The team collects and processes data from multiple product sources, including server logs, databases, and client telemetry. Transforms the data into a unified data lake that supports both operational troubleshooting and long-term business insights.

The team owns the end-to-end big data infrastructure, including data ingestion, streaming and batch processing, storage, governance, monitoring, and access control. They are transitioning from managed cloud services to a custom, open-source, Kubernetes-based big data platform.
 

Responsibilities

• Understanding Big Data architecture and researching, providing proven solutions for large-scale data processing platforms and defining automated approaches to build and update Big Data infrastructure.

• Developing, enhancing, and maintaining open source data analytics services running on Kubernetes, while leading major projects end to end across internal and external teams.

• Designing and implementing advanced monitoring systems for the Big Data platform, defining operational and service-quality metrics.

• Establishing goals and quality standards to continuously improve platform reliability and meet business and operational requirements.

• Collaborating closely with Big Data engineers to ensure smooth data ingestion, transformation, and data-at-rest processes.

• Driving issue resolution by supporting issue replication and performing root cause analysis in development environments.

What we’re looking for

• Possess 5+ years of recent experience as a Big Data infrastructure engineer and hold a Bachelor’s degree or higher in Computer Science or a related field.

• Report to the hiring manager and collaborate with multiple teams within the Zoom Meeting Vertical.

• Develop and automate infrastructure build-up and changes using Java, Python, and shell scripting, leveraging AWS manageability and automation interfaces.

• Demonstrate experience with AWS, OCI, and Azure cloud services (e.g., EC2, S3, VPC), and apply strong system design and infrastructure management principles.

• Manage and develop Big Data platforms based on Spark, Flink, Trino, and alternative open-source solutions running on Kubernetes, including platform and service troubleshooting.

• Leverage programming experience with Java, Terraform, Ansible, and other infrastructure-as-code tools, while learning new languages as needed and demonstrating a collaborative mindset focused on quality work and team problem-solving.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.