ZC
Warranty Administrator
full-time•Bloomington•$0k - $0k
About this role
Ziegler CAT has an opening for a Warranty Administrator to prepare warranty claims in accordance with manufacturer guidelines. The Warranty Administrator will work closely with the branch locations to make sure that all of the correct warranty information is included and accurate.
Responsibilities:
- Creates warranty claims from service work orders
- Files and monitors warranty claims to maintain control of warranty expenses
- Monitors failed warranty parts return requests
- Prepares documents prior to shipment back to manufacturer
- Reviews goodwill claims before submission to manufacturer, as well as all claims that are denied, determining if claims can be resubmitted
- Completes necessary documentation on warranty procedures and reviews them annually to insure their validity
- Establishes and maintains a good working relationship with branch personnel to ensure accurate data is submitted for warranty consideration
- Provides constructive feedback to Warranty Manager to help improve the warranty process
- Acts as the professional face of Ziegler to all customers and venders
- Professionally answers telephone and emails in a timely manner to expedite processing of warranty claims
Qualifications:
- High School degree/GED required, 4 year degree preferred
- Equipment (construction or agricultural) knowledge a plus
- Strong computer skills required
- Personal Attributes: Attention to Detail, Commitment / Dependability, Even Temperament, Integrity, Teamwork
Travel:
Up to 10% travel
Minimum Physical Requirements:
Sitting, walking, using hands, talking, hearing,
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$23.29 to $27.91Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:
Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
What you'll do
- The Warranty Administrator will prepare warranty claims according to manufacturer guidelines and work closely with branch locations to ensure accurate warranty information. Responsibilities include filing and monitoring warranty claims, preparing documents for shipment, and reviewing claims for resubmission.
About Ziegler Caterpillar
Ziegler CAT is one of the largest and most successful Cat® dealers in the U.S., representing the full line of industry-leading Cat equipment, generators, and truck engines in Minnesota and Iowa. We also sell and support Fendt, Massey Ferguson, and Brandt® agricultural equipment in Minnesota, Iowa, and north-western Missouri.
Our Visions is to provide unparalleled experience through high-performing employees, operational excellence, and digital innovation. Our Mission is to maximize uptime for our customers in the communities we serve. We strive for excellence and integrity in the conduct of our business.
EEO Employer/Vet/Disabled
Want to learn more about Ziegler CAT? Check out our website!
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Frequently Asked Questions
What does Ziegler Caterpillar pay for a Warranty Administrator?
Ziegler Caterpillar offers a competitive compensation package for the Warranty Administrator role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Warranty Administrator do at Ziegler Caterpillar?
As a Warranty Administrator at Ziegler Caterpillar, you will: the Warranty Administrator will prepare warranty claims according to manufacturer guidelines and work closely with branch locations to ensure accurate warranty information. Responsibilities include filing and monitoring warranty claims, preparing documents for shipment, and reviewing claims for resubmission..
Is the Warranty Administrator position at Ziegler Caterpillar remote?
The Warranty Administrator position at Ziegler Caterpillar is based in Bloomington, Minnesota, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Warranty Administrator position at Ziegler Caterpillar?
You can apply for the Warranty Administrator position at Ziegler Caterpillardirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.