About this role
Req ID 83041 | Tokyo, Japan, ZF CV Solutions Japan, IncWABCO Japan Inc.
About the Team
The Key Account Management (KAM) department in OE Sales serves as the representative contact window for driveline and chassis components for Japanese OEMs (JOEMs). The team is responsible for pioneering sales growth as well as maintaining existing business. In addition, it manages series business in close cooperation with the aftermarket team.
What you can look forward as Customer Relationship Manager:
- Seek opportunities for further business growth leading of Promotion for new Opportunity and Business
- Supporting smoothly running series production and project launch by coordinating our customers and ZF side
- Build Strategic Plan (long term growth planning) and Operating Plan (short/mid term sales planning) and pursue achievment.
- Use internal resources to incorporate RFI (Request For Inquiry) and RFQ (Request For Quotation) processes
- Analyze business and report to Sales Leader
- Collect, communicate and visualize voice of customer
Your profile as Customer Relationship Manager:
- Bachelor's degree in engineering, business or other related field
- Excellent communication skill in native Japanese, business level in English language
- Experience in automotive industry, mechanical industry or electronics industry
- General knowledge for RFQ and RFI processes
- Strong negotiation skill and passion
- Preferred : Intimate customer knowledge
- Preferred : Basic skills for SAP, MS Office (Excel, Power Point, Word..)
Why you should choose ZF:
- Annual Leave
- Hybrid Work Environment
- Flexible Working Hour
- A supportive collaborative team environment
- Growth Opportunity
Be part of our ZF team as Customer Relationship Manager and apply now!
Contact
Aoi Terasaka
Other facts
About ZF Group
ZF is a global technology company supplying advanced mobility products and systems for passenger cars, commercial vehicles and industrial technology. Its comprehensive product range is primarily aimed at vehicle manufacturers, mobility providers and start-up companies in the fields of transportation and mobility. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate as well as enhancing safe mobility. Alongside the automotive sector – passenger cars and commercial vehicles – ZF also serves market segments such as construction and agricultural machinery, wind power, marine propulsion, rail drives and test systems.
With some 161,600 employees worldwide, ZF reported sales of €41.4 billion in fiscal year 2024. The company operates 161 production locations in 30 countries.
For further press information and photos please visit: www.zf.com
Imprint: https://www.zf.com/site/meta/en/imprint.html
Data Protection: https://www.zf.com/master/media/en/corporate/mzfcom/meta/dataprotectionsocialmedia/DataProtectionNoticeSocialMediaEN.pdf
What you'll do
- The Customer Relationship Manager will seek opportunities for business growth and support the smooth running of series production and project launches. They will also build strategic and operating plans while analyzing business and reporting to the Sales Leader.
Ready to join ZF Group?
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