Candidate Care Consultant (Part Time)
part-time•Sunderland
About this role
Location: Sunderland
Hours: Part-time, evenings 2:00pm/3:00pm – 7:00pm (Monday–Thursday – 16/20 hours)
Contract: 6-month fixed-term (with potential to extend)
Salary: Up to £32K per annum OTE
Ideal for: Students, graduates, or those seeking part-time work in recruitment or education
About us:
AK Teaching, now powered by Zen Educate, is expanding our candidate support team ahead of the
new academic year.
We are looking to hire 4 confident, motivated individuals to work alongside our experienced
recruitment consultants, helping us engage, support, and re-enrol teachers and education staff
across the North East.
This role plays a critical part in ensuring schools are fully staffed and teachers are supported into
meaningful work. You’ll be speaking directly with teachers and support staff, helping them complete
onboarding, checking availability, and keeping them engaged with Zen Educate.
Zen is revolutionising education. Schools spend over £2bn a year on agency staff, and £600m of that goes straight into the pockets of recruitment agencies. That’s why we’ve built an alternative.
Our online platform gives schools instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in 2017, we’ve saved schools over £10m – money that goes straight back into school budgets and increases teachers’ pay.
We're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do. You're encouraged to apply even if your experience doesn't exactly match the job description.
Our Ideal Candidate 🙋
- Confident and professional telephone manner
- Comfortable making outbound calls
- Strong communication and organisation skills
- Reliable, proactive, and results-driven
Helpful to have but not essential💥
- Experience in recruitment, sales, customer service, or call handling
- Knowledge of or interest in the education sector
- Students studying education, business, psychology, or similar
- Experience working with CRM systems
Full training will be provided, so attitude and confidence are more important than experience.
What will you be doing? 🤔
- Making outbound calls to teachers and education professionals
- Re-engaging and re-enrolling existing candidates
- Supporting candidates through onboarding and compliance steps
- Checking availability and readiness for work
- Updating candidate records accurately on our system
- Working closely with recruitment consultants to support live vacancies
- Acting as a positive, professional first point of contact for AK / Zen
What's in it for you?
- Flexible, student-friendly evening hours
- Gain hands-on experience in recruitment and education
- Work as part of a supportive, high-performing team
- Learn from experienced consultants in a growing business
- Opportunity for extended work or progression if the role is successful
- Be part of a company genuinely focused on supporting schools and teachers
While this is initially a 6-month role, successful candidates may have the opportunity to:
- Extend their contract
- Take on additional hours
- Progress into trainee recruitment or consultant roles. Many of our consultants started in support or resourcing positions.
If you’re confident on the phone, enjoy speaking to people, and want part-time work that makes a real difference in education, we’d love to hear from you.
\nWhat you'll do
- The role involves making outbound calls to teachers and education professionals, supporting candidates through onboarding and compliance steps. You will also check availability and readiness for work while updating candidate records accurately on the system.
About Zen Educate
At Zen our mission is to change the world of education recruitment. Schools spend over £2bn a year on agency staff, with over £600m per year of that spent on fees that go straight to recruitment agencies. So far, we've saved UK schools over £27m in supply teaching recruitment costs, and that number grows every day, allowing schools to invest further into children’s wellbeing and attainment.
We're not just redefining recruitment; we’re upskilling our supply staff to provide the highest quality teachers and TAs to schools. Each supply staff member is Level 2 Safeguarding trained, guaranteeing the safety and wellbeing of children in your school.
Using our online platform, schools can access hundreds of fully vetted high-quality teacher & TA profiles, who they can book instantly at the click of a button. We don't stop at just providing a platform – we have a dedicated school success team here to support you every step of the way. When you succeed, we succeed!
Ready to join Zen Educate?
Take the next step in your career journey
Frequently Asked Questions
What does a Candidate Care Consultant (Part Time) do at Zen Educate?
As a Candidate Care Consultant (Part Time) at Zen Educate, you will: the role involves making outbound calls to teachers and education professionals, supporting candidates through onboarding and compliance steps. You will also check availability and readiness for work while updating candidate records accurately on the system..
Is the Candidate Care Consultant (Part Time) position at Zen Educate remote?
The Candidate Care Consultant (Part Time) position at Zen Educate is based in Sunderland, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Candidate Care Consultant (Part Time) position at Zen Educate?
You can apply for the Candidate Care Consultant (Part Time) position at Zen Educatedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.