About this role
About ZEISS
ZEISS is a global leader in optics and optoelectronics, founded in Germany in 1846 and operating in over 50 countries. ZEISS Japan, established in 1911, supports customers across the semiconductor, industrial, medical, and research sectors with market-leading precision technologies.
The Role
As a Field Service Engineer, you will install, maintain, and service MultiSEM systems, ensuring high uptime and customer satisfaction. This is a customer-facing, field-based role with travel across Japan.
Key Responsibilities
- Troubleshoot, repair, and maintain MultiSEM and related systems
- Perform preventive maintenance, calibration, and component replacement
- Provide on-site technical support and customer training
- Prepare service reports and technical documentation
- Communicate technical issues to customers and internal support teams
Required Experience
- 3–5 years’ experience as a field service engineer supporting complex equipment (E-Beam preferred)
- Semiconductor industry and FAB experience
- Strong troubleshooting and analytical skills
- Business-level Japanese and English communication
Preferred:
- X-ray systems, PC repair, precision measurement equipment, ZEISS/ZEN software experience.
Employment Conditions
Contract Period: Indefinite
Probation Period: 3 months (extendable up to 6 months)
Work Locations (assignment possible to any):
- (Field-based role with domestic and occasional overseas travel)
- Tokyo: 2-10-9 Kojimachi, Chiyoda-ku, Tokyo 102-0083
- Osaka: 3-35-22 Tarumi-cho, Suita-shi, Osaka 564-0062
- Nagoya: Global25 2F, 25 Takara-ga-oka, Meito-ku, Nagoya-shi, Aichi 465-0043
Working Hours: 9:00–17:30 with 60 minutes break time
Holidays & Leave: Approx. 125 days per year (weekends, public holidays), Year-end/New Year holidays (Dec 29 – Jan 4). Paid leave: 14–20 days in year one, 20 days in year two, 21–25 days thereafter
Overtime: May occur depending on business needs; compensated per law and company policy
Smoking Policy: No smoking on company premises
Salary & Benefits: Annual salary: ¥4,500,000 – ¥7,000,000+ (gross). Bonus: Paid in accordance with company policy. Commuting allowance provided
Insurance: Health insurance, Employees’ pension, Unemployment insurance, Industrial Accident Compensation, Nursing care insurance.
Your ZEISS Recruiting Team:
Lameez Peer, Maho Hatabayashi （畑林 真帆 - ハタバヤシ マホ）, Nagisa Murakami （村上 渚）Other facts
About ZEISS Group
ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling almost 12 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets (September 30, 2025).
For its customers, ZEISS develops, produces, and distributes highly innovative solutions for industrial metrology and quality assurance, microscopy solutions for the life sciences and materials research, and medical technology solutions for diagnostics and treatment in ophthalmology and microsurgery. The name ZEISS is also synonymous with the world's leading lithography optics, which are used by the chip industry to manufacture semiconductor components. There is global demand for trendsetting ZEISS brand products such as eyeglass lenses, camera lenses, and binoculars.
With a portfolio aligned with future growth areas like digitalization, healthcare, and Smart Production and a strong brand, ZEISS is shaping the future of technology and constantly advancing the world of optics and related fields with its solutions. The company's significant, sustainable investments in research and development lay the foundation for the success and continued expansion of ZEISS' technology and market leadership. ZEISS invests 15 percent of its revenue in research and development – this high level of expenditure has a long tradition at ZEISS and is also an investment in the future.
With over 46,600 employees, ZEISS is active globally in around 50 countries with more than 60 sales and service locations, around 40 research and development facilities, and 30 production facilities worldwide.
Learn more about ZEISS: www.zeiss.com/about
Data privacy: www.zeiss.com/data-protection
Imprint: www.zeiss.com/publisher
This is ZEISS's official LinkedIn account. It follows the ZEISS Netiquette: www.zeiss.com/netiquette
What you'll do
- The Field Service Engineer will be responsible for installing, maintaining, and servicing MultiSEM systems to ensure high uptime and customer satisfaction. Key duties include troubleshooting, performing preventive maintenance, providing on-site technical support, and preparing service reports.
Ready to join ZEISS Group?
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