Apparel Key Account - Executive (Hybrid Work Setup)
full-time
About this role
We’re looking for a Key Account Management Executive based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. In this role, you’ll champion a portfolio of brands—acting as their trusted advisor and main point of contact—while driving commercial performance through strong relationships, sharp analysis, and effective cross-team collaboration.
This is a unique opportunity to influence decisions, shape brand success on ZALORA, and make a real impact in one of Southeast Asia’s leading fashion e-commerce platforms.
Responsibilities:
- Own the growth of an assigned portfolio of apparel brands and develop strategic business plans, identifying new opportunities and growth levers.
- Build and maintain strong relationships with brands, serving as their go-to partner on ZALORA.
- Identify market gaps, manage product assortment, and analyze sales performance to drive category and brand growth.
- Work closely with internal teams (e.g., Marketing, Merchandising) to align brand campaigns with ZALORA’s marketing calendar and ensure smooth execution
- Partner with international brands and internal stakeholders to continuously improve sales performance, operational execution, and customer experience
- Prepare and manage daily, weekly, and monthly reporting to enhance visibility of brand performance for senior management.
Requirements:
- 1–3 years of experience (fresh graduates are welcome to apply).
- Excellent English (written and spoken).
- Bachelor’s degree in Business, Marketing, Finance, or a related field.
- Exposure to e-commerce is preferred.
- Strong interpersonal and communication skills; collaborative and team-oriented.
- Strong time management skills with the ability to thrive in a fast-paced environment.
- Comfortable working in a multicultural environment.
- Strong analytical skills and business acumen, with the ability to translate insights into actionable plans.
- Advanced Excel skills are preferred.
What you'll do
- The Key Account Management Executive will own the growth of an assigned portfolio of apparel brands and develop strategic business plans. They will build strong relationships with brands and analyze sales performance to drive growth.
About ZALORA SOUTH EAST ASIA PTE LTD
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits.
With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products.
As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature!
ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres.
Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.
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Frequently Asked Questions
What does a Apparel Key Account - Executive (Hybrid Work Setup) do at ZALORA SOUTH EAST ASIA PTE LTD?
As a Apparel Key Account - Executive (Hybrid Work Setup) at ZALORA SOUTH EAST ASIA PTE LTD, you will: the Key Account Management Executive will own the growth of an assigned portfolio of apparel brands and develop strategic business plans. They will build strong relationships with brands and analyze sales performance to drive growth..
How do I apply for the Apparel Key Account - Executive (Hybrid Work Setup) position at ZALORA SOUTH EAST ASIA PTE LTD?
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