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<strong>POSITION OVERVIEW: </strong>A Team Member is responsible for providing excellent guest service while performing assigned duties. Team members ensure company standards are maintained and consistently comply with all policies and procedures to ensure cleanliness, and health and safety standards. Upholds and executes the Mission, Vision and Values of the company and assists others in doing the same.<em><br></em><br><strong>JOB RESPONSIBILITIES:</strong><br>• Provide excellent customer service by delivering food and beverages, performing table touches, and ensuring guest satisfaction throughout their dining experience.<br>• Cash Handling (drawer balancing, safe deposits, etc.) is accountable for funds.<br>• Ensure food quality standards are met.<br>• Ensure cleanliness, health and safety standards are maintained at all times<br>• Maintain cleanliness of dining area, restrooms, and back restaurant areas<br>• Utilizing technology (iPads, Tablets, POS, etc.) to perform required job duties<br>• Assist in completing required checklists and forms<br>• Assist in training, coaching and development of newly hired Team members<br>• Requires bending, standing, and walking the entire workday.<br>• Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.<br>• Other job-related activities as requested<br><br><strong>REQUIREMENTS:</strong><br>• Outstanding customer service skills.<br>• Ability to operate all equipment and machinery unless exempted by law.<br>• Ability to solve problems quickly and effectively.<br>• Ability to maintain a fast pace.<br>• Ability to communicate clearly and concisely.<br>• Ability to complete initial and subsequent training (Yogurtland U)<br>• Be dependable<br>• Follows all Standard Operating Procedures.<br>• Basic math skills will be required.<br>• Able to work independently.<br><br><strong>REQUIRED CERTIFICATIONS and TRAINING:</strong><br>• Food Handler's Card<br>• Workplace Violence Prevention Training<br>• Harassment Training<br><br><strong>QUALIFICATIONS:</strong><br>• Customer Service experience, preferred<br>• Must have flexible availability to accommodate a variable work schedule that can include evenings and weekends<br><br><em>Duties, Responsibilities, and/or Activities may change at any time, with or without notice.<br><br>CG Yogurt/SoCal Frozen Treats. will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008)</em>
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What you'll do
Team Members are responsible for providing excellent guest service and ensuring compliance with cleanliness, health, and safety standards. They assist in training new team members and perform various duties to enhance the dining experience.
About Yogurtland
Since 2006, Yogurtland has been leading the frozen yogurt chain delivering over 200 handcrafted artisan flavors and providing fans an anytime treat for the whole family. In 2025, Yogurtland is continuing to bring fans more froyo moments with new fan-favorite creations, expansion of menu items including plant-based options, at-home experiences, and innovations throughout the brand. Yogurtland has a team of flavorologists that exclusively use real ingredients and scratch-made, handcrafted flavors from across the globe for fans to enjoy a truly customized frozen dessert. The company's premium frozen yogurt and delicious toppings are available through delivery, pickup, or catering, giving customers more flexibility to enjoy dessert for any occasion wherever they are. Presently, Yogurtland has more than 200 locations across the U.S. and internationally. For more information, visit www.yogurtland.com.
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Frequently Asked Questions
What does a Team Member do at Yogurtland?
As a Team Member at Yogurtland, you will: team Members are responsible for providing excellent guest service and ensuring compliance with cleanliness, health, and safety standards. They assist in training new team members and perform various duties to enhance the dining experience..
Is the Team Member position at Yogurtland remote?
The Team Member position at Yogurtland is based in Los Angeles, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Team Member position at Yogurtland?
You can apply for the Team Member position at Yogurtlanddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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