Childcare Administrative Supervisor

Job Description

The YMCA of Southwestern New Brunswick is working hard to address the critical issue’s facing the region; the health crisis, population decline, youth outmigration and child poverty. At the Y, we are striving to build a diverse and inclusive community where each person is valued for the unique perspectives and contributions they bring.

The Y offers a diverse set of programs at 19 locations in the city and surrounding municipalities. We are a community of over 450 employees and 500 volunteers. If you don’t have a Y story yet – now is your opportunity to get involved. We invite you to come to see what the power of belonging can do for you, your career and your community.

The Opportunity

The Administrative Supervisor is responsible for the coordination, support, and supervision of supply staff, while overseeing key administrative functions within the Child Care Department. This role provides daily guidance and leadership to ensure high-quality care, consistency, and compliance across all programs. Additionally, the Administrative Supervisor maintains efficient administrative systems that support program operations, staffing, and effective communication between teams, families, and management.

Responsibilities 

Operational Support

• Coordinate and schedule supply staff to ensure consistent coverage and smooth program operations, using the Sling app/Dayforce with detailed notes, and approve all shifts by the end of each working day.
• Assist in daily operations, including staff placement, schedule management, and maintaining appropriate staff-to-child ratios.
• Communicate operational needs and updates between staff, management, and families, and support the implementation of organizational policies and procedures across all child care programs.
• Support department hiring needs by selecting candidates for phone screens, participating in interviews, and planning hiring for summer, afterschool, and new opportunities in coordination with People & Culture and Hiring Managers.

Educator Support

• Provide on-site supervision, mentorship, and guidance to supply educators. This includes scheduling on-the-floor training days with Mentor Educators for each new staff member in all roles before they begin accepting shifts.
• Facilitate orientation and onboarding for new and supply staff to ensure understanding of roles, expectations, and safety procedures.
• Plan, support, and track professional development hours for supply staff in coordination with Child Care Managers.
• Offer constructive feedback and ongoing coaching to promote quality programming and professional growth, including holding monthly staff meetings and providing monthly check-ins with each supply staff member.
• Foster a positive and inclusive work environment that encourages teamwork and collaboration.

Administrative Support

• Maintain accurate staff records, attendance logs, and schedules for supply staff in accordance with organizational and licensing requirements.
• Assist with compliance tracking, staff certifications, and regulatory documentation for the department.
• Review and edit internal waitlists and schedule volunteers/co-op students throughout the department.
• Manage license renewal applications and coordinate program planning, including filling spaces and responding to calls/emails for the Child Care Department in coordination with Supervisors.
• Coordinate Day Camp bus schedules, book and communicate department trainings, and keep records of educator experience and professional learning hours.

Skills and Qualifications

• ECE Certificate or Bachelor of Education.
• Minimum 2 years of experience in Child Care, After School, or Youth programs.
• Flexible regarding assigned working hours, including split shifts and multiple site locations.
• Proficient in Microsoft Office, including Excel, and computer literate in Windows environments.
• Strong work ethic, organizational skills, and interpersonal communication skills (written and verbal).
• Team-oriented with the ability to share and receive feedback effectively.
• Experience in recruitment, hiring, performance management, and staff training is an asset.
• Experience in developing and managing a budget is considered an asset.
• Employment contingent on a clean Criminal Record Check with Vulnerable Sector Search.
• Current First Aid and CPR certification

What We Offer

• Professional Development: Ongoing training and skill-building opportunities.

• Perks: YMCA individual membership and Family membership taxable benefit, flexible hours
• Supportive Environment: Work with a team that values growth and career progression.
• Paid personal “Y Day” and uniform allowance.
• Benefits: Eligibility to enroll in the YMCA’s benefits and pension plan.
• Competitive Compensation: Ranging between $48,000 - $65,000 annually.

(Starting salaries are based on skills and experience and typically fall between the minimum and mid-point of the range. The YMCA also offers opportunities for growth, regular reviews for progression, and the chance to make a meaningful impact in our community.)

Interested in Joining Us?

Interested candidates are invited to apply with us online at Careers | YMCA of Southwestern New Brunswick. We ask all applicants to submit their cover letter and resume. The YMCA of Southwestern New Brunswick appreciates the interest of all applicants; however, only those selected for interviews will be contacted.

Equal Opportunity Commitment

We value the unique perspectives and contributions of each individual and are committed to building an inclusive, diverse workforce.

Duty to Accommodate

The YMCA is committed to creating inclusive and accessible environments for all. If you require an accommodation at any stage of the application or employment process, we encourage you to let us know so we can ensure equitable opportunities for all.