Overview

The HR Systems Director is responsible for the strategy, administration, and optimization of all Human Capital Management (HCM) technologies across the employee lifecycle. This includes systems supporting Core Human Resources (HR) information, Talent Acquisition, Learning & Development, Performance Management, Total Rewards, Workforce Scheduling and Time & Attendance.  This role sits within HR and serves as a critical bridge between Information Technology (IT), Human Resources, Talent Acquisition, Learning and Development, and Payroll functional teams, along with vendors ensuring that HCM technology solutions effectively support business goals, compliance, and user experience.

For information on Y Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org)

Schedule

• Location: Association Office 

Responsibilities

• Manage the YMCA’s full HCM technology ecosystem in ADP Lyric along with other platform integrations
• Oversee system configuration, user roles, workflows, and security access.  Partner closely with IT to maintain data integrity and compliance with internal protection controls like SSO, MFA, and data privacy compliance and other data protection standards
• Lead future system implementations, phased upgrades, and integrations across the HCM platform (integrations between the HCM and downstream systems such as Active Directory, Adaptive Insights, ERP, Salesforce, benefits carriers, and timekeeping systems)
• Collaborate with IT on middleware tools (e.g., Aquera, Tray.IO, MuleSoft) to ensure secure and reliable data flow
• Partner with functional area subject matter experts (SMEs) in HR Operations, Talent Acquisition, Learning and Development, Total Rewards and Payroll to streamline and automate processes, identify opportunities for process improvement and system enhancements
• Troubleshoot system issues and coordinate solutions with IT and/or vendors
• Manage any future test planning, user acceptance testing (UAT), and system change documentation
• Develop and maintain HR dashboards and standard reports. Monitor data quality, execute audits, and enforce data integrity policies across systems
• Partner with Data Analytics Team and leadership to define KPIs, dashboards, and scorecards in support of data-driven decision making. Support workforce analytics, compliance reporting, and ad hoc data requests
• Partnering with IT, and SMEs, champion system adoption and digital literacy across the YMCA. Support system training for HR and operational users, and maintain documentation and SOPs
• Demonstrated experience managing multiple HCM modules, including HRIS, recruiting, learning, performance management, compensation, and timekeeping/scheduling
• Recognized subject matter expert providing strategic guidance to peers and executive leaders
• Proven experience leading system implementations, integrations, and end-to-end testing efforts, including system testing and user acceptance testing (UAT).
• Enterprise-scale implementations and systems governance
• Ownership of HR technology strategy and roadmap
• System administration, integration management (APIs, SFTP, middleware), data mapping, reporting tools (Tableau, Power BI, Excel, SQL), HCM security architecture, SSO/MFA configuration
• Expertise with one or more major HCM platforms (ADP Lyric, Workday, SAP SuccessFactors, Oracle HCM, UKG).
• Strong understanding of HR data structures, workflows, and integrations
• Data auditing, trend analysis, HR metrics interpretation, root cause analysis, process documentation
• Strong interpersonal, written and verbal communication skills supporting cross-functional collaboration, vendor management, requirement gathering, and project planning
• Budget ownership and vendor contract negotiation
• Proficiency in reporting tools
• Excellent written & verbal skills; ability to communicate in simple terms including communication with a variety of team members and leaders
• Strong attention to detail and organizational skills with demonstrated ability to manage detailed tasks
• Must be capable of maintaining confidentiality and exercising discretion
• Strong analytical, logical reasoning and problem resolution skills
• Other duties as assigned 

Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field required
• 5+ years' of experience in HRIS, HCM systems, or HR operations and
• 5+ years' in a senior system administration or management level role
• Licensing, state law and our government funders require that staff within YMCA of San Diego County be fingerprinted, prior to reporting to work, and include subsequent arrest notifications 
• CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 30 days of hire and must be from one of the following certifying organizations:
  • American Red Cross
  • American Heart Association
  • American Safety & Health Institute 

YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.

Pay Range