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Job Type:

Job Title:

Job Description:

GENERAL PURPOSE:

Relieves departments and management of clerical work and administrative and business detail by performing the following duties:

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Maximizes office productivity through proficient use of software applications
• Follows standardized correspondence procedures and practices to compose and type correspondence
• Makes copies or other printed materials
• Organizes and maintains file system, and files correspondence and other records as required.
• Creates records to ensure completeness, accuracy, and timeliness
• Applies good customer service skills to answer phones and greet visitors
• Answers incoming telephone calls, determines purposes of callers, and forwards calls to appropriate personnel or departments
• Checks for phone messages and incoming faxes and forwards to appropriate personnel
• Answers questions about organization and provides callers with address, directions, and other information
• Prepares, compiles, receives and sorts mail and packages for business office
• May review employee time cards for accuracy; ensure employee time is allocated to correct cost; input into payroll system software

MARGINAL DUTIES & RESPONSIBILITIES:

• Updates forms
• Acts as a resource to management regarding administrative requirements; assist them as needed
• Coordinate meeting arrangements
• Performs other functions as necessary or as assigned

NATURE OF WORK CONTACTS:

• Interacts regularly with customers both in-person and on the telephone to answer customer questions, and resolve issues
• Interacts daily with employees in the office and the field to provide administrative support; may discuss and resolve customer issues and business matters

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A High School Diploma or GED; or six months or more related experience and/or training; or any combination of education, experience, and training which provides the following knowledge, skills and abilities:

To perform this job successfully, an individual should have knowledge of Work Processing software; Spreadsheet software; Accounting software; Payroll systems; Order Processing systems; Database software and Contract Management systems
Ability to communicate in person and electronically

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees; perform repetitive wrist, hand and/or finger movement. The employee is regularly required to: talk, feel the attributes of objects, grasp, push, and reach with arms or hands. Must be able to occasionally move objects up to 15 lbs. Specific vision abilities include: clarity of vision at 20 inches or less; and ability to adjust eye to bring an object into sharp focus.

We maintain a drug free workplace. Young Electric Sign Company is an EEO/AA employer.  We welcome all qualified jobseekers.  Jobseekers will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.