Senior Manager, Security

Summary

Yelp is seeking a strategic and experienced Senior Manager to lead our Physical Security function. This role ensures the safety, security, and overall experience of Yelp employees and visitors across multiple sites and events, while maintaining a seamless work environment that reflects our culture and values.

We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes. This is a full-time remote role based in the United States.

What you'll do:

• Physical Security Strategy & Program Management:
  • Develop, implement, and oversee Yelp’s global physical security strategy and programs, ensuring compliance with all legal and corporate requirements.
  • Lead training, education, and communication initiatives to increase security awareness and preparedness across the organization.
  • Own the creation and continual improvement of security policies and procedures.
• Crisis & Situation Response:
  • Lead Yelp’s response to critical events (e.g., natural disasters, threats, major incidents) ensuring the safety and well-being of employees.
  • Coordinate cross-functional response teams, including People Operations, Communications, Rev Ops/Customer Success, ADs, PR, and other involved departments.
  • Establish and maintain clear communication protocols with executive leadership, providing timely and accurate situational updates.
  • Partner with relevant external agencies as required for incident response and business continuity planning.
• Executive Security Program Management:
  • Design, implement, and manage security programs and protocols tailored for Yelp’s executive team, both in the workplace and during travel, events, and public appearances.
  • Conduct risk assessments and develop mitigation strategies for executive protection as warranted by events or threat intelligence.
  • Collaborate closely with executive leadership, administrative teams, and external security partners to ensure proactive identification and management of potential security risks.
  • Develop briefing materials and provide real-time security updates to executives as situations evolve.
• Security Operations – Buildings & Events:
  • Oversee all physical security operations at Yelp offices, ensuring appropriate safeguards and monitoring processes are in place.
  • Manage security and risk assessment for onsite and offsite events, ranging from small meetings to large gatherings (over 1,000 attendees).
  • Collaborate with Event Operations and Workplace teams to ensure safety compliance at all functions.

What it takes to succeed:

• 8+ years of progressive experience in physical security, or a related field.
• Direct experience managing executive protection programs and protocols is highly preferred.
• Proven experience managing crisis response and employee communication during high-stakes situations.
• Track record of developing and rolling out security awareness and training programs at scale.
• Experience managing security at diverse events, including large-scale corporate gatherings.
• Strong leadership and cross-functional collaboration skills; experience interfacing with executive leadership.
• Excellent judgment, discretion with confidential information, and strong verbal/written communication abilities.
• Bachelor’s degree required; relevant certifications (e.g., CPP, PSP, CFM, executive protection credentials) preferred.

What you'll get:

• Effective your first day: Full medical, vision, and dental 
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Compensation range for this position is $157,000.00 - $196,000.00 annually. You may also be offered a bonus and benefits.

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