Key Accounts Manager

About Ya YA Foods: 

Ya YA Foods is a dynamic and high-growth manufacturer of liquid food and unique beverages. With over 30 years’ experience, we have evolved into a versatile manufacturer and co-packer of a variety of low acid and high acid beverage and liquid food items. We are a family-owned Canadian business who prides itself in its proven track record of satisfying the needs of global multi-national customers. We are a solution provider for our customers, always striving to exceed expectations on innovation, quality, service, and speed to market. For further information about us, please check our website at yayafoods.com

A career at Ya YA FOODS will offer you the opportunity to… 

• Build a career, not just have a job
• Work in a dynamic and high-growth company with very skilled professionals
• Become part of a teamwork focused culture 
• Be a part of an organization that supports your future growth path

Reports to: VP of Sales

Responsibilities:

• Advocate and build relationships with clients based on trust and respect to improve the business-to-business experience.
• Coordinate with internal departments to facilitate and ensure the timely and successful delivery of solutions to fulfill customer needs and requests.
• Maintain and organize accurate records pertaining to inventory and account notes so clear progress of monthly/quarterly initiatives can be communicated to internal and external stakeholders.
• Collaborate with the Project Management team to onboard and integrate new clients while developing existing client relationships.
• Identify customer needs and match their solution with company products/services
• Maintain updated knowledge of company products and services.
• Resolve complaints and prevent additional issues by improving processes.
• Identify and develop new customers and commercial opportunities to achieve revenue goals across North America in an ethical and profitable manner while supporting national accounts as required.
• Evaluate possible customers and monitor them until they become prospect customer for new beverages co-packing sales and maintain a prospect-customer database with required data to evaluate potential new projects from customers.
• Follow-up on company-supplied leads in a timely manner.
• Participate in preparation of proposals and quotes for prospects within the company’s standard guidelines & pricing strategy.
• Manage reporting for monitoring sales activities and decision-making processes.
• Participate in company trade shows and attend training and meetings as required by leadership to keep current trends from market and technical standpoints.
• Compliance with all rules & policies regarding health safety, occupational safety, environmental safety, food safety, legal regulations, company requirements, etc.
• Compliance with the Company's Integrated Management Systems which include, but is not limited to Production, Quality, Food Safety & GMP.
• Other duties as assigned. 

Profile

• University degree or College diploma in Business Admin., Marketing, or Sales is required
• Minimum 5+ years of relevant experience in consumer-packaged goods (CPG).
• Strong computer literacy, especially with all Microsoft Office solutions
• Agility to travel visiting prospective clients, current customers, vendors, etc. a minimum of 25% of the time (mostly domestic, some international)
• Comfortable in customer-facing roles with strong interpersonal skills, high-level written and verbal communication abilities and a collaborative approach.
• Demonstrates strong punctuality and reliability in all aspects of work.
• Good problem-solving skills and independent judgement
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Comfortable working under pressure in a fast-paced environment
• NB: Successful candidates will be required to provide photo ID, banking details, a valid SIN number, and (if applicable) a valid work permit

WHY JOIN US

WE believe that the key to creating and growing a successful business is by investing in our people, some of whom have been a part of our team for over 30-years. This is at the core of who we are, what we do, and how we grow our business—as a versatile, automated manufacturer and co-packer of a wide-variety of beverages and liquid food items. In our view, a happy team means a better workforce, a better product, and more satisfied customers.

Furthermore, we encourage different perspectives and celebrate diversity in our workforce. Where every employee has the opportunity to realize his or her full potential in a working environment that is supportive of everyone. Upon request, we will gladly provide accommodations to any candidate with a disability taking part in the selection process.