About this role
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Passionate about engineering and delivering customer solutions?
Join Xylem Water Solutions as an Inside Sales Engineer and play a key role in driving customer success and supporting innovative water technology solutions.
Your responsibilities:
Customer Outreach
• Build relationships with existing and potential customers
• Follow up with previous customers to maintain their business
• Respond to customer inquiries and provide product information
• Conduct product demos and presentations for interested customers
Order Processing
• Accurately Passionate about engineering and customer solutions? Join us as an Inside enter and process orders from customers
• Work closely with logistics and shipping departments to ensure timely delivery
• Communicate order updates and any potential delays to customers
• Handle order changes and returns
Customer Service
• Provide exceptional customer service and support
• Address and resolve customer complaints or issues
• Maintain a positive and professional attitude at all times
• Ensure customer satisfaction and retention
Product Knowledge
• Develop a thorough understanding of company products and services
• Stay updated on industry trends and competitors' offerings
• Educate customers on product features and benefits
• Continuously learn and adapt to new product releases and updates.
Qualifications:
Bachelor degree and/or proven experience in Engineering, Business, or a related field.
Previous experience in the pumping or water industry is a strong advantage
Fluency in Dutch is required; proficiency in English is an asset.
Strong analytical skills with the ability to interpret complex data.
Proficiency in sales tools and software (e.g., SalesForce, CRM systems).
Excellent written and verbal communication skills.
Ability to work independently and collaboratively with cross-functional teams.
Strong negotiation and closing skills.
Knowledge of market research and competitive analysis techniques.
Ability to develop and implement sales strategies and plans.
What We Offer
A collaborative environment that encourages continuous learning and professional growth.
The chance to develop your career within a company that values trust, accountability, and forward-thinking solutions.
Access to cutting-edge technologies and a team passionate about making a difference.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Other facts
About Xylem
Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature.
At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.
#LetsSolveWater
What you'll do
- The Inside Sales Engineer will build relationships with customers, process orders, and provide exceptional customer service. They will also conduct product demonstrations and maintain product knowledge to support customer inquiries.
Ready to join Xylem?
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