Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The District Manager, Southeast Region is a senior operational leader responsible for owning the performance, profitability, and culture of multiple Xylem Service Centers (Georgia & Carolina's). This role sets the strategic direction for the region while leading day-to-day execution, ensuring exceptional customer outcomes and disciplined operational performance.

As a people-first leader, the District Manager attracts, develops, and retains top-tier service and operations talent, building a deep leadership bench and a culture of accountability, safety, and continuous improvement. This position has full responsibility for driving results through leaders, aligning teams to business priorities, and holding the organization to the highest standards of execution.

Aligned with Xylem’s Transport division within Water Infrastructure, the role supports municipal wastewater customers with a focus on Flygt® pumping solutions (Flygt 3000 product line). The District Manager acts as a key connector between customers, service centers, and enterprise leadership—translating strategy into action while accelerating growth, operational excellence, and customer trust across the Southeast region.

Charlotte, NC Onsite position with 6 Direct Reports and Company Vehicle Assigned

Responsibilities:

• Oversee all aspects of aftermarket sales and services activities to achieve the budgeted sales and profitability targets

• Manage a large team in multiple locations

• Manage labor and repair costs while maintaining product quality

• Maintain and develop effective workflows and systems to reach financial and operational excellence.

• Execute continuous improvement opportunities using six sigma and lean methodologies to achieve business goals

• Coordinate equipment requirements to maintain an inventory adequate for efficient operation, excellent customer service and maximum utilization

• Develop strategies for increasing capacity within a minimum of two service centers to support service and repair on Xylem product lines.

• Ensure compliance of local, state and federal laws and regulation (EPA, OSHA, DOT, ADA and EEOC).

• Satisfy customer, corporate and contractual reporting requirements and needs

• Performance management: Coach and develop team and drive culture aligned to Xylem’s Core Values

• Ensure the maintenance of a hazard-free work environment and safe operations; Serve as a role model

• Other duties may be assigned based on the business needs

• Strategic Decision Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization’s vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders’ interests.

• Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.

• Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued.

Qualifications:

• Bachelor’s degree with a concentration in Business, Engineering, Operations Management or related field; or equivalent

• Minimum of 5 years’ in industrial and/or relatable leadership experience within a complex operations environment

• Previous business management experience, including direct P&L responsibility

• 3 - 5 years’ experience in related field of pumps, pumping systems, equipment rental or construction preferred

• Strong business acumen and management skills including the ability to make decisions with minimal supervision

• General knowledge of the operation and maintenance of a facility

• General knowledge of mechanical/pumping designs; hydraulics; water flow; diesel, gas and electric motors preferred

The estimated salary range for this position is $96,600 to $125,000, an annual bonus and

Company Vehicle Assigned. 

Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. 

Xylem does not provide visa sponsorship for this position

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.