Clinic Lead - Full Time
full-time•Wichita Falls
About this role
Description
The Clinic Lead Coordinator plays a vital role in supporting clinic operations and ensuring exceptional patient care by overseeing day-to-day functions under the guidance of the Territory Manager and Territory Director. This position is responsible for building and managing clinical and clerical schedules, coordinating onboarding and training for new hires, and maintaining optimal clinic flow and staffing to meet patient volume expectations.
- Assists the Area Manager in marketing initiatives.
- Builds monthly schedule for clinical and clerical employees ensuring adequate staffing ratios for patient volume expectations.
- Coordinates with territory manager and onboarding to ensure new hires are onboarded accordingly.
- Ensures new hire training schedule is explained, initiated, and completed within the required timeframe.
- Oversees the clinical flow and directs clinic assignments and duties with staff members to ensure patient flow is optimized.
- Completes quarterly & weekly inventories.
- Ensures that deposits are taken to the bank in compliance with company policy and procedure.
- Professionally handles patient complaints as they occur and aids in reporting to territory manager.
- Conducts ordering with a focus on maintaining established budgets and ensuring financial goals are being met.
- Oversees the completion of all laboratory logs and ensures the team is accurately filling out the requested data. Assists with lab corrective action and training as opportunities arise.
- Gain competency with both Clinical & PSS role to help with providing coverage, providing guidance, and helping to improve the patient input & patient care process.
- Works a minimum of 24 hours per week on scheduled shifts in either clinical or clerical capacity.
- Participates in coaching & corrective action plans including disciplinary with the territory manager and director.
- Coordinates strategic initiatives with the guidance of the territory manager & territory director.
- Routinely participates in discussions with leadership on clinic initiatives.
- Ensures clinic staffing is adequate for operations. This includes managing staff call ins and facilitating coverage if needed.
- 12 hours of admin time scheduled to complete duties outlined above.
What you'll do
- The Clinic Lead Coordinator oversees day-to-day clinic operations and ensures exceptional patient care. Responsibilities include managing schedules, coordinating onboarding and training, and optimizing clinic flow.
About Xpress Wellness Urgent Care
Xpress Wellness Urgent Care provides pediatric and adult health care for non-life-threatening illnesses or injuries on a walk-in basis. We are open seven days a week and offer:
• Occupational medicine
• Urgent care
• Sports medicine
• Virtual Primary Care
Each medical center features private exam rooms, a triage room, a procedure room and is equipped with computerized radiology services, lab services, diagnostic testing and EKG on site.
For convenience, check in online from anywhere to minimize wait time.
Xpress Wellness Urgent Care is a privately held health care company based in Oklahoma and founded by Dr. Scott Williams. Dr. Williams graduated from Oklahoma State University College of Osteopathic Medicine and is board certified through the American Board of Osteopathic Family Practitioners. He served as Chief of Staff for Great Plains Regional Medical Center in Elk City, Oklahoma, and has been in family practice since 1999 with special interests in obstetrics and sports medicine.
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Frequently Asked Questions
What does a Clinic Lead - Full Time do at Xpress Wellness Urgent Care?
As a Clinic Lead - Full Time at Xpress Wellness Urgent Care, you will: the Clinic Lead Coordinator oversees day-to-day clinic operations and ensures exceptional patient care. Responsibilities include managing schedules, coordinating onboarding and training, and optimizing clinic flow..
Is the Clinic Lead - Full Time position at Xpress Wellness Urgent Care remote?
The Clinic Lead - Full Time position at Xpress Wellness Urgent Care is based in Wichita Falls, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Clinic Lead - Full Time position at Xpress Wellness Urgent Care?
You can apply for the Clinic Lead - Full Time position at Xpress Wellness Urgent Caredirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.