Xometry is seeking an experienced and charismatic engineer for a critical customer-facing Solutions Engineer role. This role supports Sales by providing perspective, feedback, and sharing knowledge learned from the front lines of the engineering and manufacturing community. This role is a unique blend of customer engagement, technical expertise, and project management. Solutions Engineering reports into the sales organization, and ultimately rolls up to the CSO.

This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-focused engineer with digital fluency and a sincere enthusiasm about the aerospace industry, this could be the right role for you.

Responsibilities:

Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention


• Discover, illuminate, digest, organize and sell major projects. Provide post-sales support as needed.


• Join Account Executives in onsite visits with customers when appropriate


• Proactively identify and address potential manufacturing challenges (including DFM)


• Stay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilities


• Gather customer insights and feedback to inform sales strategies

Pre-Sales Engineering:

• Assist Pre-Sales Engineering with knowledge gathering, digestion, and ultimately compiling correct and competitive quotes


• Combine customer knowledge, Xometry partner knowledge, and Xometry system knowledge to rapidly address customer needs and shepherd projects to delivery


• Provide project management and oversight on complex opportunities


• Develop and maintain productive and courteous relationships with manufacturing partners.

Qualifications:

• 10+ years of relevant experience in manufacturing domain


• Automotive, construction, consumer products, and other relevant industrial experience is required


• An optimal candidate will have in-the-trenches product development, fabrication and production experience


• An optimal candidate will also have project management and sales experience.


• Bachelor's degree in Mechanical Engineering or similar is optimal,can be waived for an optimal experience set.


• Experience using Xometry’s services from a customer and/or partner perspective is optimal


• Deep familiarity with the methods, materials, culture and products of industry players such as STIHL, Moog, Tesla, Caterpillar, Dresser


• Expertise in manufacturing principles, including drawings and GDT


• Expertise in CNC Machining, Injection Molding, Casting, Sheet Metal


• Experience running manufacturing projects in Asia and/or Europe.


• Familiarity with ISO9001, IATF 16949, and other common and critical compliance and certification requirements


• Ability to travel to customer and/or partner sites as needed.  25%-35% travel is typical.


• Proficiency in Google Suite and/or Microsoft Office Suite


• Excellent communication, interpersonal, and problem-solving skills.  This must extend into remote/digital environments.

The estimated base salary range for new hires into this role is $101,000- $150,000 annually + commission depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

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