About this role
Create lifelong memories while learning about high-volume hospitality at Grand Canyon National Park's South Rim!
Our Immersive Lodging Interns will complete an intense 12-week hospitality work program with cross-training in Housekeeping and Front Desk positions within the Rooms department.
The Details:
Position Type: Seasonal, Full-time Internship
Season Dates: Must complete 12-week program between May 2026 - September 2026
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
Why Grand Canyon South Rim?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.
Life at the South Rim:
- In-park employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, free shuttle service, and WiFi (limited bandwidth)
- A fast-paced, exciting work environment
- Meet people of all ages from all over the country and world!
Benefits and Perks:
- Rec Center – Fitness Equipment, Computers, and Free WiFi
- Paid Day off on your birthday with restaurant & retail discounts
- Discounted mule rides
- Summer Property Olympics
- Free Grand Canyon Railway Train Rides
- Exclusive retail, lodging, and dining discounts at other Xanterra properties
- 15% Verizon service/products discount
- $350 Referral Bonus Program
- The adventure of a lifetime!
Responsibilities
- Cross-train in Housekeeping for four weeks.
- Learn to write schedules for Housekeeping staff.
- Train as a Housekeeping Inspector.
- Train as a Guest Service Agent.
- Attend 10+ hours of Hospitality Learning & Development classes.
- Learn to write schedules for Front Desk staff.
- Attend a departmental management meeting.
- Work shifts at three (3) different hotel front desks that manage a total of 522 guest rooms.
- Train as a Front Desk Lead.
- Learn about budgets, scheduling, coaching and development of teams, guest recovery methods and more.
At the end of the internship you will receive a supervisor critique with scorecard of your performance, and a certificate of completion.
Qualifications
- Be currently enrolled or recently graduated from a Bachelor's degree program in Hospitality or related field.
- Able to meet all physical requirements of the job, which include repetitive motion of all extremities and the back including continually kneeling, bending, and twisting; lifting up to 50 pounds; pushing up to 100 pounds; and long periods of standing/walking.
- Ability to maintain high quality of work and high energy while taking more than 15,000 - 20,000 steps per work day at an elevation of 7,000 feet.
- Must have good communication and interpersonal skills with the ability to professionally and courteously interact with a broad cross-section of diverse guests and employees.
- Ability to balance and prioritize multiple tasks while remaining organized and efficient in order to meet required production standards.
- Maintain the company's Core Values and Mission Statement in everyday work and project this level of service to our guests.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Other facts
About Xanterra Travel Collection
Xanterra Travel Collection is the largest operator of lodges, restaurants, and other concessions at national and state parks in the United States. Xanterra Travel Collection is a global diversified travel & hospitality company. Our operations span the country - from the lush wilderness and mountains of Glacier National Park to the magical desert of Death Valley. Whether you are looking for a once-in-a-lifetime adventure, a vacation steeped in historic character, or a luxurious spa getaway, you can find it all at Xanterra Travel Collection. Our properties combine dramatic settings and landmark buildings with exceptional service to deliver extraordinary experiences.
We look forward to welcoming you to the magical places we are fortunate to call home.
What you'll do
- Interns will cross-train in Housekeeping and Front Desk positions, learning various operational tasks and attending hospitality classes. They will also receive a performance critique and certificate upon completion.
Ready to join Xanterra Travel Collection?
Take the next step in your career journey