Overview of the role:

The WTW Wellness Advisory Consultant is a key member of Willis Towers Watson’s Health & Benefits team, responsible for advising organizations on the development, implementation, and management of comprehensive wellness strategies. This role combines deep expertise in wellbeing trends with client-centric consulting to deliver innovative, data-driven solutions that enhance employee health, engagement, and productivity. The consultant partners closely with HR leaders, benefits managers, and other stakeholders to design programs that align with organizational objectives, regulatory requirements, and evolving workforce expectations.

Key Responsibilities

• Client Advisory & Relationship Management: Serve as a trusted advisor to clients by understanding their business goals, workforce demographics, and unique challenges related to employee wellness.
• Wellness Program Design: Develop bespoke wellness strategies, drawing on best practices and industry trends. Solutions may include physical, mental, emotional, and financial wellbeing components.
• Needs Assessment & Data Analysis: Conduct organizational assessments including surveys, focus groups, and data analysis to identify wellness needs, risks, and opportunities for improvement.
• Strategic Planning: Build multi-year wellness roadmaps that integrate seamlessly with overall benefits, rewards, and talent strategies.
• Vendor Evaluation & Management: Assess, recommend, and help implement wellness vendors, digital platforms, and third-party solutions that best meet client requirements.
• Communication & Engagement: Craft communication plans and campaigns to maximize employee participation and engagement in wellness initiatives.
• Measurement & Reporting: Define KPIs and utilize analytics tools to monitor program effectiveness, ROI, and drive continuous improvement.
• Compliance & Risk Mitigation: Ensure wellness programs comply with relevant laws, regulations, and best practices, emphasizing data privacy and inclusivity.
• Workshops & Training: Facilitate workshops, webinars, and leadership sessions to build internal capability and foster a culture of wellbeing.

• Thought Leadership: Stay abreast of emerging trends, regulatory changes, and innovations in the wellness space, sharing insights with clients and colleagues

   

Key Competencies

• Consultative Mindset: Ability to identify client needs, ask insightful questions, and tailor solutions accordingly.
• Analytical Ability: Comfortable interpreting data and translating insights into actionable recommendations.
• Collaboration: Proven team player who thrives in cross-functional environments and can effectively manage stakeholder relationships.
• Innovation: Willingness to challenge the status quo and champion new approaches to wellness and engagement.
• Cultural Sensitivity: Demonstrates an inclusive approach, respecting diverse backgrounds and perspectives in program design.
• Client-Focused Execution: Strong organizational skills with a track record of delivering high-quality results on time and on budget.

Role Deliverables

• Comprehensive wellness strategy proposals and recommendations tailored to client needs.
• Detailed implementation plans, including timelines, budgets, and resource allocation.
• Quarterly and annual program performance reviews, with suggested optimizations.
• Facilitation of focus groups, workshops, and training sessions.
• Regular updates and communication materials to enhance program visibility and participation.
• Vendor analysis reports and due diligence summaries.

Collaboration & Reporting

The Wellness Advisory Consultant works closely with a variety of internal and external partners, including:

• WTW Health & Benefits team members (benefit consultants, analytics, clinical, communications, etc.)
• Client HR and benefits teams
• Third-party wellness vendors and technology providers
• Legal and compliance specialists
• The position typically reports to the Director of Advisory within the Health & Benefits practice.

Career Growth & Development

WTW is committed to fostering the professional development of its associates. Wellness Advisory Consultants benefit from:

• Ongoing learning opportunities, including training in emerging wellness technologies and methodologies.
• Mentorship from experienced consultants and subject matter experts.
• Exposure to a diverse portfolio of clients and industries, enhancing consulting acumen and domain expertise.
• Opportunities to contribute to thought leadership, research projects, and industry forums.