Client Servicing Manager
full-time•Riyadh
About this role
The Role
- Build and maintain strong, long-term client relationships.
- Serve as the primary point of contact for clients and address their inquiries, concerns, and feedback in a timely manner.
- Understand clients' needs and objectives and align internal resources to meet them effectively.
- Develop and implement strategies to improve client satisfaction and retention.
- Coordinate with internal departments to ensure the seamless delivery of services and solutions.
- Prepare and deliver regular reports to clients, updating them on progress and performance.
- Identify opportunities for upselling or cross-selling additional products/services to clients.
- Monitor and analyze client feedback to make data-driven improvements.
- Stay updated on industry trends and best practices to provide value-added services.
Other facts
Tech stack
Client Relationships,Communication,Problem Solving,Strategy Development,Client Satisfaction,Retention,Coordination,Reporting,Upselling,Cross-Selling,Feedback Analysis,Industry Trends,Best Practices
About WTW
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.
Team size: 10,001+ employees
Website: https://www.wtwco.com/
LinkedIn: Visit
Industry: Financial Services
What you'll do
- The Client Servicing Manager is responsible for building and maintaining strong client relationships while serving as the primary point of contact for client inquiries. They will also develop strategies to improve client satisfaction and coordinate with internal departments for seamless service delivery.
Ready to join WTW?
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Frequently Asked Questions
What does a Client Servicing Manager do at WTW?
As a Client Servicing Manager at WTW, you will: the Client Servicing Manager is responsible for building and maintaining strong client relationships while serving as the primary point of contact for client inquiries. They will also develop strategies to improve client satisfaction and coordinate with internal departments for seamless service delivery..
Why join WTW as a Client Servicing Manager?
WTW is a leading Financial Services company.
Is the Client Servicing Manager position at WTW remote?
The Client Servicing Manager position at WTW is based in Riyadh, Riyadh Region, Saudi Arabia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Client Servicing Manager position at WTW?
You can apply for the Client Servicing Manager position at WTW directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about WTW on their website.