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Client Support Executive
full-timeCardiff

Summary

Location

Cardiff

Type

full-time

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About this role

Company Description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Job Description

Portico are currently recruiting for an Executive Receptionist (Client Support Executive), based at our Cardiff office of one of the largest law firms in the world.
As a Client Support Executive, you will work across all areas of the Client Support. From providing a friendly welcome at reception to all visitors and guests, to assisting in booking and facilitating onsite meetings and events.  You will also get involved with other ad-hoc daily tasks and requests via email, phone and the service desk app.

Hours: 40 hours per week, 8-hour shifts between 7am-7pm Mon-Fri
Salary: £27, 810

Qualifications

Applicants must have a bubbly personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their day effectively to balance the needs of visiting guests with room bookings and events management. 

Experience of delivering 5-star service within a busy corporate or hotel environment is essential. Experience in a client services role and previous experience in law firm would be advantageous.

Additional Information

What's in it for you?

  • Excellent holiday allowance
  • Pension contributions,
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme.
  • 24-hour personal helpline for employees, providing counselling & information services.
  • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
  • Our Training Academy provides excellent training and development opportunities for our people.
  • Employment Type: Permanent
  • Hours Per Week: 40.00
  • Salary: Up to £27,800
  • Other facts

    Tech stack
    Bubbly Personality,Excellent People Skills,Relationship Building,Multi-Tasking,Event Management,Client Services,5-Star Service Delivery,Pressure Management

    About WSH Group

    Revolutionising workspace hospitality since 2004. We fuel our team, so that they can fuel yours, to feel their best, inside and out.

    We are ground breakers, taste makers and industry shakers. We fight for creativity, individuality, and flavour. And we are here to show your taste buds a good time!

    Each of our teams is as unique as our clients – made of authentic individuals who are fiercely passionate and empowered to express and create, united in their pursuit of serving you the best possible hospitality experience.

    #FuelYourIndividuality

    Team size: 5,001-10,000 employees
    LinkedIn: Visit
    Industry: Food and Beverage Services
    Founding Year: 2004

    What you'll do

    • As a Client Support Executive, you will provide a friendly welcome at reception and assist in booking and facilitating onsite meetings and events. You will also handle ad-hoc daily tasks and requests via email, phone, and the service desk app.

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    Frequently Asked Questions

    What does a Client Support Executive do at WSH Group?

    As a Client Support Executive at WSH Group, you will: as a Client Support Executive, you will provide a friendly welcome at reception and assist in booking and facilitating onsite meetings and events. You will also handle ad-hoc daily tasks and requests via email, phone, and the service desk app..

    Why join WSH Group as a Client Support Executive?

    WSH Group is a leading Food and Beverage Services company.

    Is the Client Support Executive position at WSH Group remote?

    The Client Support Executive position at WSH Group is based in Cardiff, Wales, United Kingdom. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Client Support Executive position at WSH Group?

    You can apply for the Client Support Executive position at WSH Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about WSH Group on their website.