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Worldwide Flight Services

Global Programme Management Office Manager and Portfolio Analyst

full-time•United Kingdom

Summary

Location

United Kingdom

Type

full-time

Experience

5-10 years

Company links

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About this role

Global Programme Management Office Manager and Portfolio Analyst

Department: Programme Management

Employment Type: Permanent - Full Time

Location: UK

Reporting To: Global Head of PMO



Description

The Global PMO Manager and Portfolio Analyst will be the primary support to the Global Head, PMO but will also closely interact with the regional PMO’s and Project Managers in the field.  The job holder will be responsible for fulfilling or supporting the execution of the key responsibilities of the PMO function, including becoming the global super user for our project and portfolio management tool that is currently being rolled out across the business.

Additionally the job holder will support the development, operation and maintenance of regional and functional project registers, coordinate with Finance for tracking project costs vs budget and contributing and coordinating knowledge sharing and consistency of approach across the group.


Your main responsibilities on a day to day basis will be:-

  • Provide SATS Senior Leadership (GMB) with oversight of major strategic and business critical/ high profile projects; including status, progress monitoring, governance, risk management, resourcing, budget management and deliverables status and outlook 
  • Provide guidance on new project launch prioritisation, monitor project portfolios, challenge the rate of progress towards objectives and adequacy of resources to projects, and facilitate communication between project teams and senior management
  • Oversee and standardise project management practices and reporting across the Group, establish and enforce project management methodologies, processes and tools (WRIKE) to ensure consistency and efficiency in project execution. 
  • Provide direct project management leadership as required for high priority/ high value projects, provide coaching support to junior project managers, and direct intervention for projects off-track at GMB request
  • Leverage organisational and other resources / capabilities to best effect, defining and sharing best-practices, securing key stakeholder and leadership support, and deploying external expertise as required to accelerate or enable progress towards objectives
  • Develop processes to ensure prioritisation of projects, identification of interdependencies, conflicts in timing and resource allocations, project bottlenecks and resolution of the same


To be successful in this role you will need:-

Project and Portfolio Management Tools and Systems
  • Past experience in a PMO role with first-hand exposure to the set-up and operation of proprietary project and portfolio management tools would be a distinct advantage for this role.
  • Experience and a keen interest in the use and on-going development of cloud-based technology for project and portfolio management, and an enthusiasm to take the lead role within SATS for widespread adoption and maximized utilisation of its capabilities is also a desirable quality
Finance/ Operational/ Project Management
  • Clear understanding of what strong project management looks like, and the key elements enabling it, plus first-hand experience in project management
  • Experienced in operating in an operational environment (of any form) a solid understanding of operating structures and performance management criteria
  • A solid understanding of operations finance, finance indicators and financial reports
Analytical
  • Able to understand, interpret and challenge operations performance reports and finance reports and able to develop further analyses of the same as required
  • Able to create meaningful and insightful performance dashboards and reports that provide a clear indication of project and portfolio performance, progress to date and against plan, use of resources to date and forward projection, risk and risk management 
Aptitudes
  • Experience in a global environment and comfortable with operating flexibly across international time zones
  • Confident communicator at all levels both formally and informally
  • Self motivated and able to work remotely without on site supervision
  • Circa 5 years experience with circa 3 years in the area of Business Transformation, Project Management and/or Change Management programmes
  • Experience with organisations operating with a mature PMO function utilising PPM technology would be an advantage


Our Values

Safety
  • Always look out for our own and each other's safety.
  • Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
  • Comply with all relevant safety regulations and standards at all times.
  • Learn from mistakes and share that learning.
Customer Focus
  • Delight customers by actively anticipating their needs, concerns and preferences.
  • Offer alternative "yes" solutions to "no" situations.
  • Deliver service excellence and always aim to exceed customer expectations.
Respect
  • Appreciate everyone's background, cultural values and opinions at all times.
  • Actively listen and understand other's intent and point of view, especially during disagreements.
  • Build trusting relationships, demonstrate empathy and care for others.
Excellence
  • Always do the right thing.  Do it right the first time.
  • Demonstrate extreme ownership: See it, Own it, Solve it.
  • Adopt a growth mindset: keep learning, stay agile, be resilient.
  • Set high expectations, embrace innovation and practice continuous improvement.
Teamwork
  • Prioritise SATS Group's interests over one's own and department needs.
  • Proactively share resources, ideas and information constructively.
  • Build on each other's strengths and ideas to achieve win-win outcomes.

What you'll do

  • The role involves supporting the Global Head of PMO and overseeing major strategic projects, including status monitoring and risk management. Additionally, the job holder will standardize project management practices and provide leadership for high-priority projects.

About Worldwide Flight Services

Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner. As a combined company, SATS and WFS create an Americas-Europe-APAC network with a global footprint of more than 227 stations in 27 countries. The SATS-WFS group employs over 50 000 people and assists more than 270 customers. WFS has a 40-years experience in aviation-related handling service and can provides top quality solutions with a vast scope of services such as cargo handling, bagage handling and processing, ramp services, passenger services including premium VIP services, while maintaining its industry-leading standards of safety and security. With its unique combination of experience, technical expertise and know-how, WFS can propose solutions to meet the challenges resulting from today’s fast-moving and complex airport operations.

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Frequently Asked Questions

What does a Global Programme Management Office Manager and Portfolio Analyst do at Worldwide Flight Services?

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As a Global Programme Management Office Manager and Portfolio Analyst at Worldwide Flight Services, you will: the role involves supporting the Global Head of PMO and overseeing major strategic projects, including status monitoring and risk management. Additionally, the job holder will standardize project management practices and provide leadership for high-priority projects..

Is the Global Programme Management Office Manager and Portfolio Analyst position at Worldwide Flight Services remote?

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The Global Programme Management Office Manager and Portfolio Analyst position at Worldwide Flight Services is based in United Kingdom, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Global Programme Management Office Manager and Portfolio Analyst position at Worldwide Flight Services?

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You can apply for the Global Programme Management Office Manager and Portfolio Analyst position at Worldwide Flight Servicesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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