Experienced Warehouse Agent
full-time•London
About this role
Experienced Warehouse Agent
Department: Operations
Employment Type: Permanent - Full Time
Location: London Heathrow
Reporting To: Operations Manager
Compensation: £45,016 / year
Description
We’re expanding in 2026 and are looking for exceptional candidates to join us at WFS.
Are you an experienced Warehouse Agent with more than 10 years of hands‑on experience in fast‑paced air cargo and logistics operations?
Are you the kind of person who thrives on accuracy, efficiency, and keeping cargo moving safely and on time?
If so, WFS have an exciting opportunity for you to join our Warehousing Team at London Heathrow. We are seeking experienced individuals with the right attributes that want to join WFS and bring valuable skills to the business. As a member of the team, you will play a crucial role in our Air Cargo Warehouse, where you will be responsible for efficiently moving loads and freight while adhering to strict security and safety regulations
If so, WFS have an exciting opportunity for you to join our Warehousing Team at London Heathrow. We are seeking experienced individuals with the right attributes that want to join WFS and bring valuable skills to the business. As a member of the team, you will play a crucial role in our Air Cargo Warehouse, where you will be responsible for efficiently moving loads and freight while adhering to strict security and safety regulations
Applying for this position means you are ready to take the next step in your career and contribute to a dynamic and fast-paced environment and become part of our dedicated team at the forefront of the cargo industry.
Please note: This vacancy is open to external applicants only; WFS internal staff are not eligible to apply.
Reward and Package
Please note: This vacancy is open to external applicants only; WFS internal staff are not eligible to apply.
Reward and Package
- Salary Upto: £45,016.35 per annum inclusive of shift allowance
- Contract Type: Full-time, Permanent
- Shift Pattern: Rotating 8-hour shifts on a 4 on 2 off basis, covering a mixture of early, days and evenings. Start times range from 06:00 to 22:00
- Employee Assistance Programme – including access to the We Care service for wellbeing support
- Performance Appraisal & Development – structured management process to help you grow and progress
- Recognition & Rewards – celebrating achievements and contributions
- Other Benefits: Car Parking onsite
Your main responsibilities on a day to day basis will be:
- Load and off-load freight from and onto vehicles with precision and efficiency.
- Place and retrieve freight in and from designated storage areas, ensuring proper organization and accessibility.
- Build cargo onto aircraft units according to airline specifications, prioritising safety and adherence to guidelines.
- Complete documentation accurately to record details and movement of freight, mail, and equipment, maintaining meticulous records.
- Conduct necessary checks on imports and exports to ensure compliance with company and customer requirements, including security and regulatory protocols.
- Record and process cargo documents using handheld technology.
- Work as part of a team to tight deadlines.
To be successful in this role you will need:-
- Excellent command of the English language in both written and verbal communication to effectively communicate with team members, supervisors, and external stakeholders.
- Valid driver’s license, demonstrating the ability to operate vehicles safely and responsibly.
- Forklift experience is preferred, as it will be advantageous for handling cargo efficiently.
- Proficiency in manual handling of heavy goods, showcasing physical strength and capability to lift and move items as required.
- Flexibility to work shifts, including 8 hours shift patterns (4 on and 2 off).
Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5-year employment history and a drug & alcohol test.
Our Values
Safety
- Always look out for our own and each other's safety.
- Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
- Comply with all relevant safety regulations and standards at all times.
- Learn from mistakes and share that learning.
Customer Focus
- Delight customers by actively anticipating their needs, concerns and preferences.
- Offer alternative "yes" solutions to "no" situations.
- Deliver service excellence and always aim to exceed customer expectations.
Respect
- Appreciate everyone's background, cultural values and opinions at all times.
- Actively listen and understand other's intent and point of view, especially during disagreements.
- Build trusting relationships, demonstrate empathy and care for others.
Excellence
- Always do the right thing. Do it right the first time.
- Demonstrate extreme ownership: See it, Own it, Solve it.
- Adopt a growth mindset: keep learning, stay agile, be resilient.
- Set high expectations, embrace innovation and practice continuous improvement.
Teamwork
- Prioritise SATS Group's interests over one's own and department needs.
- Proactively share resources, ideas and information constructively.
- Build on each other's strengths and ideas to achieve win-win outcomes.
What you'll do
- The Warehouse Agent will be responsible for efficiently moving loads and freight while adhering to strict security and safety regulations. Daily tasks include loading and off-loading freight, organizing storage areas, and completing documentation accurately.
About Worldwide Flight Services
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner. As a combined company, SATS and WFS create an Americas-Europe-APAC network with a global footprint of more than 227 stations in 27 countries.
The SATS-WFS group employs over 50 000 people and assists more than 270 customers.
WFS has a 40-years experience in aviation-related handling service and can provides top quality solutions with a vast scope of services such as cargo handling, bagage handling and processing, ramp services, passenger services including premium VIP services, while maintaining its industry-leading standards of safety and security.
With its unique combination of experience, technical expertise and know-how, WFS can propose solutions to meet the challenges resulting from today’s fast-moving and complex airport operations.
Ready to join Worldwide Flight Services?
Take the next step in your career journey
Frequently Asked Questions
What does a Experienced Warehouse Agent do at Worldwide Flight Services?
As a Experienced Warehouse Agent at Worldwide Flight Services, you will: the Warehouse Agent will be responsible for efficiently moving loads and freight while adhering to strict security and safety regulations. Daily tasks include loading and off-loading freight, organizing storage areas, and completing documentation accurately..
Is the Experienced Warehouse Agent position at Worldwide Flight Services remote?
The Experienced Warehouse Agent position at Worldwide Flight Services is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Experienced Warehouse Agent position at Worldwide Flight Services?
You can apply for the Experienced Warehouse Agent position at Worldwide Flight Servicesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.