full-timeAlbany

Summary

Location

Albany

Type

full-time

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About this role

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The work of a TWU Cargo Ramp loads and unloads cargo on and off aircraft; the transporting of cargo between terminals and aircraft.  Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.  Comply with WFS site security plan for assigned warehouse.  This job is covered by a collective bargaining agreement.

Hrly Rate: $16.00

Curious to learn more about what we do, please click the link below. 

https://jobs.wfs.aero/content/Day-In-The-Life-Cargo/?locale=en_US

 

Responsibilities

  • Marshall aircraft upon arrival and departure.
  • Load and unload cargo on and off aircraft.
  • Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver cargo between the terminal, warehouse and aircraft.  
  • Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
  • Perform aircraft pushback, wing walking and related guide man functions.  
  • Maintain a secure work environment.

Minimum Requirements

  • High school diploma or GED equivalent
  • Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
  • Valid Driver's license, must be maintained throughout employment in this role
  • Strong communication skills for coordinating with team members and flight crews
  • Flexibility to work varied shifts, including weekends, holidays, and nights
  • Basic mechanical aptitude for operating ground support equipment
  • Ability to pass background checks and comply with airport security regulations
  • Attention to detail and a commitment to safety protocols
  • Fluently read, write, and speak the English language

This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues. 

Preferred Skills

  • Previous experience in aviation or ground handling operations
  • Familiarity with aircraft types and airport layout
  • Knowledge of safety regulations and protocols in the airport environment
  • Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
  • Strong problem-solving skills and the ability to remain calm under pressure
  • Excellent teamwork and interpersonal skills for effective communication with colleagues
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Basic computer skills for completing paperwork and using scheduling systems
  • Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements/Working Conditions

  • Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs
  • Frequent standing, walking, and moving throughout the airport terminal or warehouse
  • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
  • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
  • Manual dexterity required for handling documents, operating computers, and using two-way radios
  • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
  • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
  • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
  • Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Perks & Benefits

  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Want to invest in your future?  401k program offered!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

 

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Other facts

Tech stack
Communication Skills,Teamwork,Attention To Detail,Safety Protocols,Mechanical Aptitude,Problem-Solving Skills,Customer Service Orientation,Flexibility,Ability To Multitask,Ground Support Equipment Operation

About Worldwide Flight Services, Inc.

Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner. As a combined company, SATS and WFS create an Americas-Europe-APAC network with a global footprint of more than 227 stations in 27 countries.

The SATS-WFS group employs over 50 000 people and assists more than 270 customers.

WFS has a 40-years experience in aviation-related handling service and can provides top quality solutions with a vast scope of services such as cargo handling, bagage handling and processing, ramp services, passenger services including premium VIP services, while maintaining its industry-leading standards of safety and security.

With its unique combination of experience, technical expertise and know-how, WFS can propose solutions to meet the challenges resulting from today’s fast-moving and complex airport operations.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Airlines and Aviation
Founding Year: 1984

What you'll do

  • The TWU Ramp Agent is responsible for loading and unloading cargo on and off aircraft and transporting cargo between terminals and aircraft. They must also ensure a secure work environment and comply with safety protocols.

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Frequently Asked Questions

What does a TWU Ramp Agent do at Worldwide Flight Services, Inc.?

As a TWU Ramp Agent at Worldwide Flight Services, Inc., you will: the TWU Ramp Agent is responsible for loading and unloading cargo on and off aircraft and transporting cargo between terminals and aircraft. They must also ensure a secure work environment and comply with safety protocols..

Why join Worldwide Flight Services, Inc. as a TWU Ramp Agent?

Worldwide Flight Services, Inc. is a leading Airlines and Aviation company.

Is the TWU Ramp Agent position at Worldwide Flight Services, Inc. remote?

The TWU Ramp Agent position at Worldwide Flight Services, Inc. is based in Albany, New York, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the TWU Ramp Agent position at Worldwide Flight Services, Inc.?

You can apply for the TWU Ramp Agent position at Worldwide Flight Services, Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Worldwide Flight Services, Inc. on their website.