Summary
Location
Humble
Type
full-time
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About this role
About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
Reads and routes incoming mail to appropriate individual. Prepares outgoing mail and correspondence, including e-mail and faxes and overnight packages. Prepares cash deposits, where applicable. Composes and types routine correspondence. Answers, routes and screens telephone calls to appropriate individuals. Greets walk in traffic and scheduled visitors and escorts to appropriate area or person. Makes copies of correspondence or other printed materials. Orders and maintains supplies, and arranges for office equipment maintenance.
Responsibilities
- Provides customer billing support and weekly stats support.
- Provides support to Payroll Dept. with Time & Attendance to poll the time clock of weekly punches and approved edits to the time cards.
- Uploads hours file to payroll for processing. Enters new employees to time clock and advises of any punch issues.
- Work closely with Corporate HR office to ensure new hire and employee separation information is sent for timely entry to respective Payroll, HR and Time & Attendance systems.
- Assist with coordinating benefit enrollment periods and distribution of all communications. Monitor uniform distribution and inventories. Answers, routes and screens telephone calls to appropriate individuals.
- Participate in any related special projects or tasks that may arise
Minimum Requirements
- Bachelor's degree in related field preferred.
- bilingual (Spanish) is preferred
- Minimum typing speed of 45 WPM.
- Excellent verbal and written communication skills.
- Strong computer skills; proficient in MS Office applications; Strong knowledge in Excel.
- Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.
Preferred Skills
- Ability to read, write, fluently speak and understand the English language
- bilingual in (Spanish)
- Ability to handle the stress of a fast-paced eight-hour shift.
- Ability to learn PC skills and apply knowledge.
- Ability to concentrate on detail
- Prior office experience that reflects a high level of responsibility, urgency and the ability to quickly grasp and implement new concepts.
- Ability to prioritize and meet time sensitive deadlines
- Ability to work both independently and in a collaborative environment
- Attention to detail and exceptional organizational and time management skills
Physical Requirements/Working Conditions
- Remain in a stationary position 50% of the time.
- Occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.
- Walk short distances.
- Reach above and/or below shoulder.
- Handle/grasp documents or office equipment.
- Sit and/or stand for short or extended periods of time.
- Lift/carry/move objects, files and documents up to 10 pounds.
- Work in an office environment using standard office equipment.
- Talk, listen, and speak clearly on telephone.
- Maintain regular and punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Perks & Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
Other facts
About Worldwide Flight Services, Inc.
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner. As a combined company, SATS and WFS create an Americas-Europe-APAC network with a global footprint of more than 227 stations in 27 countries.
The SATS-WFS group employs over 50 000 people and assists more than 270 customers.
WFS has a 40-years experience in aviation-related handling service and can provides top quality solutions with a vast scope of services such as cargo handling, bagage handling and processing, ramp services, passenger services including premium VIP services, while maintaining its industry-leading standards of safety and security.
With its unique combination of experience, technical expertise and know-how, WFS can propose solutions to meet the challenges resulting from today’s fast-moving and complex airport operations.
What you'll do
- The Facility Administrative Assistant is responsible for managing incoming and outgoing correspondence, providing customer billing support, and assisting with payroll and HR tasks. They also greet visitors, maintain office supplies, and participate in special projects as needed.
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