Summary
Location
Windsor Locks
Type
full-time
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About this role
About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The role of our Air Logistics Ramp Supervisor involves directly supervising a busy team of Airport Logistics ramp associates who move packages by hand and pushcart in and around our indoor/outdoor facility that is located on airport property. This is a roll up your sleeves job that supports a talented team of professionals who ensure packages arrive on time to destinations across the United States. This is a cross-dock operation; our role is to facilitate daily throughput of packages from aircraft to warehouse to trucks with no/minimal storage. Our indoor facility is an open-air environment and not temperature controlled, and you may work in or around aircraft.
Curious to learn more about us and what we do, click on the link here: https://youtu.be/YP1dUqazgC0?si=yKNRD6GIFfQP39_I
Responsibilities
- Monitors the quantity and quality of work performance of assigned Air logistics personnel.
- Directs personnel within assigned functional area.
- Participates in the discipline, coaching, counseling, hiring and termination of subordinates; training subordinates.
- Proactively monitors the work of assigned ramp employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards.
- Maintains and controls all required aspects of the operation in accordance with the corporate security program and TSA requirements.
- Ensures compliance with Company rules and regulations and contractual agreements.
- Reads, understands and clarifies the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company ID and that they are required to display this identity badge.
- Administers practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.
Minimum Requirements
- Must be at least 18 years of age.
- Associate's degree or equivalent experience.
- 1 year of related experience and/or training.
- Valid driver's license.
Preferred Skills
- Previous logistics, manufacturing, warehousing experience that relied heavily on managing a structured process with strict deadlines
- Familiarity with personal computer software is helpful.
- Independent judgment and decision-making skills are required.
- Excellent interpersonal skills and written and oral communication skills.
- Ability to read, write, fluently speak, and understand the English language.
Physical Requirements/Working Conditions
- Ability to lift up to 50 lbs.
- Ability to work non temperature controlled environment both indoors and outdoors in a variety of temperatures including but not limited to hot and cold weather (rain, wind, heat, cold, etc.)
- Ability to stand for an entire shift and move long distances across our facilities
Perks & Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
Other facts
About Worldwide Flight Services, Inc.
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner. As a combined company, SATS and WFS create an Americas-Europe-APAC network with a global footprint of more than 227 stations in 27 countries.
The SATS-WFS group employs over 50 000 people and assists more than 270 customers.
WFS has a 40-years experience in aviation-related handling service and can provides top quality solutions with a vast scope of services such as cargo handling, bagage handling and processing, ramp services, passenger services including premium VIP services, while maintaining its industry-leading standards of safety and security.
With its unique combination of experience, technical expertise and know-how, WFS can propose solutions to meet the challenges resulting from today’s fast-moving and complex airport operations.
What you'll do
- The Air Logistics Ramp Supervisor supervises a team of ramp associates to ensure timely package delivery and compliance with safety and security standards. This role involves monitoring work performance, training staff, and maintaining operational efficiency.
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