Summary
Location
Austin
Type
full-time
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About this role
About WFS
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The work of an Air Logistics Controller may include any of the following: monitoring inbound/outbound flight activity, computer data input and manual revisions; prepares daily reports on domestic/international arrivals and departures, including FIDS and inputting all schedule and gate changes; coordinates with all necessary departments and contractors for all emergency and fuel stops at local terminal; handles gate control and charter gate assignments; notifies Sky Caps for requests of wheelchairs, etc.; prepares and collects directly or via two-way radios; updates the schedule as needed to ensure aircraft requirements are met; maintains records of all aircraft, flights serviced and services performed; monitors computers, telephone calls, and surveillance cameras. May complete customer billing documents. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
Responsibilities
- Ability to stand and walk for long periods of time.
- Ability to learn PC applications and apply knowledge.
- Write legibly in order to complete forms and paperwork as required.
- Ability to work in seasonal and adverse weather conditions for extended periods of time.
- Ability to work in stressful working conditions and under pressure.
- Ability to sit for prolonged period.
- Must be able to concentrate on detail.
- Ability to speak and be understood.
- Ability to lift up to 35 pounds.
- Reports to work on a regular and timely basis
Minimum Requirements
- HS Diploma, GED or Equivalent.
- Above average interpersonal and communication skills.
- Must be able to work under pressure.
- Must be able to work alone, and use independent judgement.
- Capable of handling multiple tasks simultaneously.
Preferred Skills
- Ability to read, write, fluently speak and understand the English language.
- Must be able to concentrate on detail.
- Ability to learn PC applications and apply knowledge.
- Write legibly in order to complete forms and paperwork as required.
- Familiarity with personal computer software helpful.
- Reports to work on a regular and timely basis.
Physical Requirements/Working Conditions
- Ability to lift up to 35 lbs.
- Ability to sit for prolonged period.
- Ability to stand and walk for long periods of time.
- Ability to work in stressful working conditions and under pressure.
- Ability to work in seasonal and adverse weather conditions for extended periods of time.
- Ability to work rotating shift including weekends (i.e., Friday, Saturday & Sunday), holidays and days off.
Perks & Benefits
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part-time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Want to invest in your future? 401k program offered!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
Other facts
About Worldwide Flight Services, Inc.
Worldwide Flight Services (WFS), a SATS company, is a global air cargo logistics leader and best in class ground handling partner. As a combined company, SATS and WFS create an Americas-Europe-APAC network with a global footprint of more than 227 stations in 27 countries.
The SATS-WFS group employs over 50 000 people and assists more than 270 customers.
WFS has a 40-years experience in aviation-related handling service and can provides top quality solutions with a vast scope of services such as cargo handling, bagage handling and processing, ramp services, passenger services including premium VIP services, while maintaining its industry-leading standards of safety and security.
With its unique combination of experience, technical expertise and know-how, WFS can propose solutions to meet the challenges resulting from today’s fast-moving and complex airport operations.
What you'll do
- The Air Logistics Controller monitors inbound and outbound flight activity, prepares reports on arrivals and departures, and coordinates with departments for emergency stops. They also handle gate control, maintain records, and ensure compliance with security procedures.
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