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IT Asset & Endpoint Analyst
full-time•Fort Lauderdale•$0k - $0k
About this role
Overview
World Travel Holdings is seeking a detail-oriented IT Asset & Endpoint Analyst to join our team in Fort Lauderdale. This is a critical, hands-on role focused on the full lifecycle management of endpoint devices. You will serve as the primary point of contact for computer imaging, user profile configuration, and hardware logistics, ensuring employees are fully equipped from day one. Beyond initial setup, this role plays a key part in maintaining endpoint health and security through patch management, vulnerability remediation, and software updates, working closely with management to support a secure and reliable end‑user environment.
About the Company
World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com.
Responsibilities
Endpoint Management
- Execute desktop and laptop imaging, user profile configuration, and Active Directory account management
- Deploy, configure, and maintain Windows and macOS endpoint devices
Hardware Logistics
- Partner with the Facilities team to pack, ship, receive, and track computer systems for new hires and remote employees
- Maintain accurate records of device assignments and inventory status
Maintenance & Security
- Perform routine software updates, patch management, and vulnerability remediation to maintain compliance and security standards
- Assist with endpoint security initiatives, including MFA and device hardening
Support & Troubleshooting
- Provide hands-on troubleshooting for endpoint hardware and software issues
- Manage incidents and service requests through the ticketing system, escalating complex issues as needed
Asset Lifecycle Management
- Track assets throughout their lifecycle, including procurement, deployment, warranty claims, repair coordination, and retirement
- Ensure asset data is accurate and up to date within asset management systems
Qualifications
- Proficiency with Microsoft Windows 11 desktop administration
- Working knowledge of macOS endpoint management
- Hands-on experience with endpoint deployment and management tools, including PDQ SmartDeploy and PDQ Connect
- Familiarity with Jamf for Apple device management (preferred)
- Solid understanding of TCP/IP, DHCP, DNS, and VPN connectivity
- Experience supporting or administering multi‑factor authentication (MFA) solutions
- Ability to lift 50 lbs. (required for shipping and receiving duties)
- Strong organizational skills with exceptional attention to detail
Compensation and Benefits
Estimated Pay Range: $24.00 to $25/hour
Benefits Overview:
- Comprehensive medical, dental, and vision coverage
- Company-paid life and disability insurance
- 401(k) with discretionary company match
- Paid time off and holidays
- Travel discounts and employee perks
- Employee Assistance Program (EAP)
- Professional development and learning opportunities
EEO Statement
World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.
What you'll do
- The IT Asset & Endpoint Analyst will manage the full lifecycle of endpoint devices, including imaging, configuration, and maintenance. This role also involves ensuring endpoint security through software updates and vulnerability remediation.
About World Travel Holdings Inc
World Travel Holdings specializes in selling dream vacations to millions of customers and is one of the nation’s largest distributors of cruises.
Our team is known for putting our customers first and delivering a remarkable experience with every interaction. Many of our employees refer to World Travel Holdings as a family and embrace our Core Values of Passion, Pride, Teamwork and Velocity. In fact, we have been named Achievers “50 Most Engaged Workplaces" since 2011.
More than 80% of our employees work from home and we are consistently recognized as an industry leader in remote employment. That is why FlexJobs named us in its Top 100 Companies for Remote Jobs for three consecutive years.
We are also privileged to have received prestigious awards and top honors from the largest cruise lines including Carnival, Royal Caribbean, Norwegian and Celebrity, just to name a few. Our status as a powerhouse in the travel industry has also been acknowledged by leading publications such as Travel Weekly’s Power List every year since 2007, and the Gold Travvy for Best Large Retail Agency by TravAllianceMedia. We have acquired these by the success we have had in owning and operating more than 17 brands like CruisesOnly, Cheap Cruises, LuxuryCruise.com, Vacation Outlet and Resort for a Day.
The company markets and sells vacations on behalf of its more than 18 partner brands which are comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations — Priceline, BJ’s, Delta Airlines, Marriott, Hilton Grand Vacation Club and more.
We also operate Dream Vacations/CruiseOne, a top-rated travel agency franchise, and a villas division comprised of Villas of Distinction, VillaRental.com and Jamaica Villas by Linda Smith.
Offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England.
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Frequently Asked Questions
What does World Travel Holdings Inc pay for a IT Asset & Endpoint Analyst?
World Travel Holdings Inc offers a competitive compensation package for the IT Asset & Endpoint Analyst role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a IT Asset & Endpoint Analyst do at World Travel Holdings Inc?
As a IT Asset & Endpoint Analyst at World Travel Holdings Inc, you will: the IT Asset & Endpoint Analyst will manage the full lifecycle of endpoint devices, including imaging, configuration, and maintenance. This role also involves ensuring endpoint security through software updates and vulnerability remediation..
Is the IT Asset & Endpoint Analyst position at World Travel Holdings Inc remote?
The IT Asset & Endpoint Analyst position at World Travel Holdings Inc is based in Fort Lauderdale, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the IT Asset & Endpoint Analyst position at World Travel Holdings Inc?
You can apply for the IT Asset & Endpoint Analyst position at World Travel Holdings Incdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.