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Bussiness Support Assistant SSA4
full-timeHarare

Summary

Location

Harare

Type

full-time

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About this role

DEADLINE FOR APPLICATIONS

7 February 2026-23:59-GMT+02:00 Central Africa Time (Harare)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.


At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

  • WFP is a 2020 Nobel Peace Prize Laureate.

  • WFP offers a highly inclusive, diverse, and multicultural working environment.

  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB PURPOSE: To deliver standard business support processes for a specific professional
area of work, to facilitate effective service delivery.

ORGANISATIONAL CONTEXT: These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate. At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work. JOB PURPOSE: To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery. KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive): 1. Gather information with clear direction to support the drafting of documents and preparing reports by other staff. 2. Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients. 3. Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources. 4. Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation. 5. Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function. 6. Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work. 7. Take responsibility for data integrity to facilitate availability of accurate information in corporate systems. 8. Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards. 9. Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE: Education: Completion of secondary school education. Experience: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work. Knowledge & Skills: • Proficient in the use of office equipment and computer software packages, such as Microsoft Word. • Knowledge of work routines and methods in order to complete processes under minimal supervision. • Uses tact and courtesy to give and receive information to a wide range of individuals. • Ability to identify data discrepancies and rectify problems requiring attention. • Ability to offer guidance or basic on-the-job training to more junior staff. Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility. General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  [email protected]

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.

  • If you experience challenges while submitting your online application, please contact us at [email protected] for technical support only.

  • Please note that applications sent to this email address cannot be considered.

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

  • Once your profile is completed, please apply, and submit your application.

  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

  • Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Other facts

Tech stack
Office Equipment,Computer Software,Administrative Work,Data Integrity,Proofreading,Client Service,Guidance,Communication

About World Food Programme

WFP is a first responder to emergencies caused by conflict and disasters. We provide food, cash and other assistance to millions of people left in urgent need and at risk of going hungry.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Non-profit Organizations

What you'll do

  • The role involves delivering standard business support processes and facilitating effective service delivery. Responsibilities include gathering information, responding to queries, managing administrative tasks, and maintaining accurate documentation.

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Frequently Asked Questions

What does a Bussiness Support Assistant SSA4 do at World Food Programme?

As a Bussiness Support Assistant SSA4 at World Food Programme, you will: the role involves delivering standard business support processes and facilitating effective service delivery. Responsibilities include gathering information, responding to queries, managing administrative tasks, and maintaining accurate documentation..

Why join World Food Programme as a Bussiness Support Assistant SSA4?

World Food Programme is a leading Non-profit Organizations company.

Is the Bussiness Support Assistant SSA4 position at World Food Programme remote?

The Bussiness Support Assistant SSA4 position at World Food Programme is based in Harare, Harare, Zimbabwe. Contact the company through Clera for specific work arrangement details.

How do I apply for the Bussiness Support Assistant SSA4 position at World Food Programme?

You can apply for the Bussiness Support Assistant SSA4 position at World Food Programme directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about World Food Programme on their website.