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Business Support Assistant
full-timeRome

Summary

Location

Rome

Type

full-time

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About this role

DEADLINE FOR APPLICATIONS

22 January 2026-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.


ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.


At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

  • WFP is a 2020 Nobel Peace Prize Laureate.

  • WFP offers a highly inclusive, diverse, and multicultural working environment.

  • WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

  • A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

  • We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BSA G3

ORGANIZATIONAL CONTEXT [to be completed by the recruiter]


This position is based in POI, Rome HQ and reports to the Senior Insurance Officer

THE ROLE

To deliver a range of routine business support tasks, to ensure that staff are effectively supported.

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):

  • Collect, sort, and disseminate correspondence, reports, and other material to meet the required demands of staff to time standards.

  • Respond to routine queries received and escalate where appropriate, to provide a timely and accurate service to clients.

  • Proofread written documents, such as standard reports and correspondence, to contribute to the accuracy of written information developed by staff.

  • Provide a set of standard business support activities, where required, to contribute to the effective functioning of business operations.

  • Make travel arrangements and support events, etc., to support staff to work effectively.

  • Support the maintenance of office files, documents, and records in accordance with established systems and processes so that information is current and readily available for staff.

  • Undertake standard data entry tasks in accordance with defined systems, to ensure information is organized and readily available for the business team.

QUALIFICATIONS AND EXPERIENCE
 

Education: Completion of secondary school education.

Experience: Three or more years of experience in general administrative work.

Knowledge and Skills:

  • Ability to use standard office equipment such as photocopiers and scanners.

  • Knowledge of standardized business support work routines and methods.

  • Knowledge of standard office software packages, e.g., Microsoft word.

  • Uses tact and courtesy to give and receive information with a variety of individuals.

  • Good attention to detail to identify data discrepancies.

  • Ability to work to deadlines and follow clear instructions.

Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

MORE ABOUT YOU:POI is the Operational Risk Mitigation Service, focal point for corporate non-medical insurances.

ADDITIONAL / NICE TO HAVE [to be completed by the recruiter]

WFP LEADERSHIP FRAMEWORK

 

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

 

REASONABLE ACCOMMODATION

 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  [email protected]

NO FEE DISCLAIMER

 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

 

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

  • All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.

  • If you experience challenges while submitting your online application, please contact us at [email protected] for technical support only.

  • Please note that applications sent to this email address cannot be considered.

  • We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).

  • Once your profile is completed, please apply, and submit your application.

  • Kindly note the only documents you will need to submit at this time are your CV and Cover Letter

  • Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time

  • Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.


No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Other facts

Tech stack
Administrative Work,Office Equipment,Business Support,Travel Arrangements,Data Entry,Attention to Detail,Communication,Proofreading,Time Management,Customer Service,Standard Office Software,Organizational Skills,File Maintenance,Routine Queries,Tact and Courtesy

About World Food Programme

WFP is a first responder to emergencies caused by conflict and disasters. We provide food, cash and other assistance to millions of people left in urgent need and at risk of going hungry.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Non-profit Organizations

What you'll do

  • The role involves delivering routine business support tasks to ensure effective staff support. Responsibilities include managing correspondence, responding to queries, proofreading documents, and maintaining office records.

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Frequently Asked Questions

What does a Business Support Assistant do at World Food Programme?

As a Business Support Assistant at World Food Programme, you will: the role involves delivering routine business support tasks to ensure effective staff support. Responsibilities include managing correspondence, responding to queries, proofreading documents, and maintaining office records..

Why join World Food Programme as a Business Support Assistant?

World Food Programme is a leading Non-profit Organizations company.

Is the Business Support Assistant position at World Food Programme remote?

The Business Support Assistant position at World Food Programme is based in Rome, Lazio, Italy. Contact the company through Clera for specific work arrangement details.

How do I apply for the Business Support Assistant position at World Food Programme?

You can apply for the Business Support Assistant position at World Food Programme directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about World Food Programme on their website.