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Senior People Operations Manager
full-time•San Francisco•$120k - $140k
About this role
<div class="content-intro"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</span></p>
<p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.</span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Grow With Us</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are looking for a self-motivated, detail-oriented People Operations aficionado to join our small but mighty team. The ideal candidate will have impeccable attention to detail, thrives in a fast paced environment, and is an organization guru. This role will play an integral role in coordinating and executing various People and Office programs and processes and will work cross functionally with other teams across the organization.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a full-time, office-based role requiring presence 5 days a week to foster close collaboration with cross-functional teams — <strong data-start="227" data-end="335">Monday, Tuesday, and Friday at the Menlo office, and Wednesday and Thursday at the San Francisco office.</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Day In the Life</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Manage employee lifecycle from onboarding to offboarding </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Own all aspects of maintaining employee data and identify opportunities for automation through HR technology</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support benefits & perks program, including running annual Open Enrollment</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Manage immigration and visa cases</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Field employee questions/concerns and assist in confidential employee relations matters</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with multi-state and multi-national employment compliance across our global hubs</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Administer People programs and initiatives such as engagement surveys and performance review cycles</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Actively participate in various ad-doc People Ops Team programs and projects </span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Who You Are </strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">5+ years experience in People Operations role</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong project management skills </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Efficient, thoughtful, and personable written and verbal communication skills</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Able and willing to work onsite 5 days a week which includes 2 days in SF and 3 days in Menlo Park</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Passionate people person who understands the value of positive employee experiences</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proactive and detail-oriented with advanced administrative and organizational skills</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to multitask and effectively prioritize and work in a dynamic, demanding environment</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Preferred Skills (Not Required)</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Familiarity with HR tools and systems especially Paylocity, Deel, Lattice and Human Interest </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Experience with insurance and employment laws and regulations in both the US and Canada</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What We Offer</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">A mission-driven and value-based company dedicated to empower deskless workers and local businesses</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">An early employee opportunity at a Series B hyper-growth startup with over $120M in funding</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Work directly with the founding team and industry veterans to accelerate your career</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive salary and equity</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In office amenities and stocked kitchen</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">401K Plan </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Pre-tax commuter benefits</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Learning/development stipend</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexible PTO</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Salary Range</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In compliance with the California Pay Transparency Law, the salary for this role is $120,000-$140,000 in San Francisco. This does not include our equity package. When determining a candidate’s compensation, we consider a number of factors including skill set, experience, job scope, and current market data.</span></p><div class="content-conclusion"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Know More About Workstream</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://www.workstream.us/blog/funding-series-b">https://www.workstream.us/blog/funding-series-b</a></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/">https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/</a></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><a href="https://techbuzz.news/buzzworthy-august-27-2021/">https://techbuzz.news/buzzworthy-august-27-2021/</a></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-stringify-type="bold">Additional Information </strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. </span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are committed to the full inclusion of all qualified individuals.</span></p></div>
What you'll do
- Manage the employee lifecycle from onboarding to offboarding and maintain employee data while identifying opportunities for automation. Support benefits programs, manage immigration cases, and assist with employee relations and compliance matters.
About Workstream
Workstream is the modern all-in-one HR and payroll solution built specifically for restaurants, and trusted by 30,000+ locations. 46 of the top 50 quick-service restaurant brands, including Burger King, Jimmy John’s, Taco Bell, and more, rely on Workstream power their restaurants.
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Frequently Asked Questions
What does Workstream pay for a Senior People Operations Manager?
Workstream offers a competitive compensation package for the Senior People Operations Manager role. The salary range is USD 120k - 140k per year. Apply through Clera to learn more about the full compensation details.
What does a Senior People Operations Manager do at Workstream?
As a Senior People Operations Manager at Workstream, you will: manage the employee lifecycle from onboarding to offboarding and maintain employee data while identifying opportunities for automation. Support benefits programs, manage immigration cases, and assist with employee relations and compliance matters..
Is the Senior People Operations Manager position at Workstream remote?
The Senior People Operations Manager position at Workstream is based in San Francisco, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior People Operations Manager position at Workstream?
You can apply for the Senior People Operations Manager position at Workstreamdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.