WN
Commercial Associate I
full-time
About this role
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Commercial Associate I - is the team lead for all Relationship Associates in their respective areas. The Commercial Associate will provide quality assurance in the loan process from application to closing. This includes collecting and ordering documentation, coordinating closing and funding, past due collection, clearing of exceptions, and continued client support for both loan and deposit accounts.
Key Responsibilities:
· Serves as subject matter expert, providing directions and guidance to a team of Relationship Associates when needed.
· As the senior team member, ensures continuance of business operations as needed in support of Portfolio Managers and customers.
· Holds meetings to train and communicate any new process or procedures that are provided by management or loan operations.
· Helps to manage the team’s pipeline in conjunction with Portfolio Managers and Credit Analysts.
· Works with the Commercial Client Specialist and BSA group on any KYC and EDD exceptions.
Competencies Required:
· Demonstrated ability to effectively lead and mentor others, with the ability to effectively collaborate with all levels of personnel within the organization.
· Strong overall business acumen with the ability to understand the direction, priorities and goals of the Commercial Banking line of business.
· Knowledgeable in all aspects of Commercial loan documentation, understanding of legal entities and loan documents, such as notes, security agreements, loan/credit agreements, bank policy and any applicable regulations.
· Excellent organizational skills with the ability to prioritize workload and multitask in a fast pace environment while maintaining attention to detail.
· Strong customer service and business analytical skills, with the ability to research, assimilate information, and apply effective problem-solving and issue resolution techniques.
· Ability to interact and communicate effectively with internal and external parties.
· Strong understanding of financial institution products and services.
· Proficiency with Microsoft Office (Excel, Word, Outlook, SharePoint) and ability to navigate financial software applications (Mozart, Bancline, nCino) and related websites.
Minimum Qualifications/Experience:
· 7+ years of experience in a banking and/or lending environment with a demonstrated understanding of banking and lending processes.
Formal Education & Certification:
· High School Diploma or equivalent required.
· Bachelor’s degree in Business Administration or related field preferred.
· Must meet the requirements to be commissioned as a Notary Public, if required by respective manager.
Work Status:
· Full-Time.
Supervisory Responsibility:
· None.
Travel:
· 0%25 - Negligible amount of travel expected.
Working Conditions:
· Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Commercial Associate I - is the team lead for all Relationship Associates in their respective areas. The Commercial Associate will provide quality assurance in the loan process from application to closing. This includes collecting and ordering documentation, coordinating closing and funding, past due collection, clearing of exceptions, and continued client support for both loan and deposit accounts.
Key Responsibilities:
· Serves as subject matter expert, providing directions and guidance to a team of Relationship Associates when needed.
· As the senior team member, ensures continuance of business operations as needed in support of Portfolio Managers and customers.
· Holds meetings to train and communicate any new process or procedures that are provided by management or loan operations.
· Helps to manage the team’s pipeline in conjunction with Portfolio Managers and Credit Analysts.
· Works with the Commercial Client Specialist and BSA group on any KYC and EDD exceptions.
Competencies Required:
· Demonstrated ability to effectively lead and mentor others, with the ability to effectively collaborate with all levels of personnel within the organization.
· Strong overall business acumen with the ability to understand the direction, priorities and goals of the Commercial Banking line of business.
· Knowledgeable in all aspects of Commercial loan documentation, understanding of legal entities and loan documents, such as notes, security agreements, loan/credit agreements, bank policy and any applicable regulations.
· Excellent organizational skills with the ability to prioritize workload and multitask in a fast pace environment while maintaining attention to detail.
· Strong customer service and business analytical skills, with the ability to research, assimilate information, and apply effective problem-solving and issue resolution techniques.
· Ability to interact and communicate effectively with internal and external parties.
· Strong understanding of financial institution products and services.
· Proficiency with Microsoft Office (Excel, Word, Outlook, SharePoint) and ability to navigate financial software applications (Mozart, Bancline, nCino) and related websites.
Minimum Qualifications/Experience:
· 7+ years of experience in a banking and/or lending environment with a demonstrated understanding of banking and lending processes.
Formal Education & Certification:
· High School Diploma or equivalent required.
· Bachelor’s degree in Business Administration or related field preferred.
· Must meet the requirements to be commissioned as a Notary Public, if required by respective manager.
Work Status:
· Full-Time.
Supervisory Responsibility:
· None.
Travel:
· 0%25 - Negligible amount of travel expected.
Working Conditions:
· Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
What you'll do
- The Commercial Associate I serves as the team lead for Relationship Associates, ensuring quality assurance in the loan process from application to closing. This role includes managing documentation, coordinating closings, and providing ongoing client support.
About Woodforest National Bank
For over 30 years, Woodforest National Bank® has successfully stood among the strongest community banks in the nation, proudly offering unsurpassed quality customer service since 1980. Woodforest National Bank offers both consumer and business products and services at more than 740 branches in 17 states across the United States. Woodforest National Bank is privately owned and our Employee Stock Ownership Plan is the largest shareholder. In the spirit of “true ownership” Woodforest National Bank employees strive to offer quality banking service and to understand the financial needs of every customer they serve. Our employees live, work and “give back” throughout our many banking communities by supporting organizations and civic events with countless hours of volunteer time and financial support. Woodforest National Bank is committed to earning customer loyalty by offering the highest level of customer service and competitive products and services by employees who are fair, responsive and professional. We believe in "relationship banking" and stand behind our motto of "Banking your way...EVERY DAY AND NIGHT!"
Ready to join Woodforest National Bank?
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Frequently Asked Questions
What does a Commercial Associate I do at Woodforest National Bank?
As a Commercial Associate I at Woodforest National Bank, you will: the Commercial Associate I serves as the team lead for Relationship Associates, ensuring quality assurance in the loan process from application to closing. This role includes managing documentation, coordinating closings, and providing ongoing client support..
How do I apply for the Commercial Associate I position at Woodforest National Bank?
You can apply for the Commercial Associate I position at Woodforest National Bankdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.