About this role
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
Are you a service-focused Business Development / Project Manager who’s looking for your next challenge? Does supporting business partners and creating new sales opportunities in one of Europe’s fastest-growing companies interest you? If so, then please read on!
We are looking for a strong operational capabilities with soft sales skills — a true multi-tasking generalist who can manage projects, handle contracts, work across multiple domains, and act as a versatile
Wolt is a Finnish technology company, and we’re best known for our food delivery platform. We have recently also started working with a wider variety of partners, such as grocery chains, retailers, and online pharmacies. Wolt Drive is a delivery-as-a-service segment, which experiences substantial growth, and serves as a perfect complement to our restaurant food operations - this would be a super exciting project to be a part of!
As a Wolt Drive Specialist, you will serve as a key communicator between our local team and sales partners, ensuring the optimal success of Wolt and Wolt Drive.
On the day-to-day you'll be
- Assisting Account managers with sales growth on the market with existing partners, and creating an environment where merchants and customers enjoy their experience with Wolt Drive, ensuring timely follow-ups, and nurturing long-term client relationships.
- Assisting with the onboarding of new partners to the Wolt ecosystem
- Supporting current partners with any issues, reports, etc.
- Collaboration with Wolt Operations and Support teams to ensure top-class customer experience for Wolt Drive partners
- Actively reaching out to potential new partners to help grow Wolt Drive’s partner base
- Helping with the implementation of new features
- Working with middleware partners (MWPs), including setup and monitoring
What we humbly expect from you
- Prior experience in an Account management or customer service-focused role is a plus
- Confidence in video calls and offline meetings
- Excellent interpersonal skills, you will be interacting with a wide range of people
- Structured, detailed, and service-oriented mentality
- Experience working in a Google environment is a plus
- Ability to take initiative and ability to get things done in a fast-paced environment
- Fluency in Hebrew and English
Ready to Join Us?
If you’re excited to work in a high-growth environment, take ownership, and be part of a passionate, driven team, then click below to apply and start the conversation!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Other facts
About Wolt - English
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and delivering them. Wolt was founded in 2014 and joined forces with DoorDash (NASDAQ: DASH) in 2022. Together, we operate in more than 30 countries today.
What you'll do
- As a Wolt Drive Specialist, you will assist account managers with sales growth and ensure a positive experience for merchants and customers. You will also support onboarding new partners and collaborate with operations teams to enhance customer experience.
Ready to join Wolt - English?
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