About this role
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩
We are looking for both part-time and full-time French speaking Support Associates to join our Support team in Budapest, Hungary! In this role you will be part of our Shared Service Center team, supporting customers, courier partners and venues located in Luxembourg in both French and English language.
What you'll be doing
- Supporting our customers, courier partners and venues located in Luxembourg via live chat and phone
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- It is a shift-based role, so you are able to work during mornings, evenings, nights, and weekends
- This is an onsite job, so you need to be able to work from our office which is located near Nyugati Square in Budapest
- Excellent verbal and written communication skills in both French and English are required.
What you'll get by joining us
- Private health insurance
- Wolt credits cashback benefit
- Cafeteria benefit - "Szép Card" to Wolt employees
- All You Can Move Pass opportunity for our employees
- Employee assistance program
- Wolt-wide training programs
- Team budgets
- Fruits and drinks at the office
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses.
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Other facts
About Wolt - English
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and delivering them. Wolt was founded in 2014 and joined forces with DoorDash (NASDAQ: DASH) in 2022. Together, we operate in more than 30 countries today.
What you'll do
- The Support Associate will support customers, courier partners, and venues located in Luxembourg via live chat and phone. They will ensure that delivery operations run smoothly and help develop the support function within the team.
Ready to join Wolt - English?
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