About this role
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩
We are looking for a Full-time (min. 40hrs/week) German and English Speaking Support Associates to join our Support team in Tbilisi! In this role you will be part of our Shared Service Center team, supporting German customers, courier partners and venues.
What you'll be doing
- Supporting our customers, courier partners and venues located in Germany via live chat and phone
- Ensuring that the delivery operations run smoothly
- Developing our support function together with the support team as well as other teams within Wolt
Our humble expectations
- You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
- You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
- It is a shift-based role, so you are able to work during mornings, evenings, nights, and weekends (night shift transportation from the office will be provided by Wolt).
- Able to speak and write fluently in English, German and Georgian.
What you'll get by joining us
- Medical insurance
- 24 days of working days vacation
- Wolt credits cashback benefit
- Sport discounts
- Wolt-wide training programs
- Team budgets per year
- Fruits and drinks at the office.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙
Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses. 😊
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Other facts
About Wolt - English
Wolt is a Helsinki-based technology company with a mission to bring joy, simplicity and earnings to the neighborhoods of the world. Wolt develops a local commerce platform that connects people looking to order food, groceries, and other goods with people interested in selling and delivering them. Wolt was founded in 2014 and joined forces with DoorDash (NASDAQ: DASH) in 2022. Together, we operate in more than 30 countries today.
What you'll do
- The Support Associate will support customers, courier partners, and venues in Germany via live chat and phone. They will ensure smooth delivery operations and collaborate with the support team and other teams within Wolt.
Ready to join Wolt - English?
Take the next step in your career journey