About this role
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Web Content Specialist Professional responsible for planning, creating, publishing, and maintaining online content to ensure it is engaging, on-brand, and optimized for search engines (SEO)Candidates with 2+ years of experience in web content creation & managementWeb content management operations (image, texts, video entry) in the content management systemManaging on-time online editorial content publishing on related system (AEM, PIM, SiteSore, Protien etc)Publishing web content across multiple platforms such as e-Content, e-Commerce and FMSCsAiding business to support additions and modifications of editorial content.Ensuring streamlining editorial content management process & workflows as per the guidelinesProactively identify and resolve complex issue across different teams and tools and functions.Maintain good relationships and open communication, ensuring the satisfaction of the customer during editorial content publishing.Providing training and assistance to stakeholders on Content Management systems (CMS) and processes.Working closely with creative agencies , multiple stakeholders & act as SME for related projects.Technical SkillsProficiency in AEM (Adobe Experience Manager), PIM (Stibo), CMS (TeamSite)Basic knowledge of HTML and CSS for content formatting and troubleshooting.Familiarity with graphic design tools like Adobe Photoshop is a plus.
Qualifications
QualificationMaster/bachelor's degree in Computers, Marketing or a related field is typically required.Proficiency in Spanish language (good to have)
Other facts
About WNS Global Services
WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.
What you'll do
- The Web Content Specialist is responsible for planning, creating, publishing, and maintaining online content to ensure it is engaging and optimized for search engines. This role involves managing editorial content publishing and streamlining content management processes.
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