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Senior Associate - Operations
full-timeAmbattur

Summary

Location

Ambattur

Type

full-time

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About this role

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Position Summary:The Mortgage underwriting associate evaluate and determine the eligibility of loan applications of residential mortgage (1-4 family) loans. Mortgage underwriting associate role includes but not limited to analyzing and verifying loan applications, review of all 4 C’s, evaluating risks, and making loan eligibility decisions.The incumbent ensures the accurate, efficient, and timely flow of information/documentation for offering quality and efficient services.Responsibilities:• Knowledge of mortgage underwriting and Agency automated underwriting systems• Demonstrate a full understanding of agency guidelines as well as posted Lender internal guidelines• Review all mortgage applications and documentation for accuracy and completeness• Review and be able to complete a full analysis of all types of income (Self/Rental/Wage/etc), Assets, Liabilities, Credit and Collateral.• Analyze credit, income, and assets on a loan-by-loan basis to properly assess individual risk, and promptly provide underwriting decisions to Mortgage Originators• Review property documentation including title commitments, sales contracts, insurance, and flood determinations• Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud• Review and analyze appraisals for value and compliance with industry requirements• Demonstrate the ability to independently make sound decisions based on the creditworthiness of the applicants based on established underwriting guidelines, policies, procedures, knowledge, and experience• Provide exceptional customer care (both internal and external) in a manner that satisfies the individual needs of each customer and builds loyalty to the client• Maintain confidentiality of all customer and employee information• Respond positively to feedback and redirection• Fully utilize systems, tools, training, and resources provided to maximize potential• Assist other departments as needed• Meeting daily production.• Meeting the daily SLA requirement• Meeting the daily Quality requirements

Qualifications

Qualifications Education: Bachelors in any stream.Experience: 2+ years’ increasingly responsible experience in related areas.Knowledge/Skills/Abilities:• Experienced mortgage professional with 2-3 years with mortgage underwriting.• Has a complete understanding of Conventional, FHA and VA underwriting guidelines. • Has working knowledge of real estate lending criteria and federal, state, and agency compliance• Can multi-task and manage time efficiently• Has strong organizational skills, attention to detail, and basic Microsoft Office skills• Good analytical and problem-solving skills.• Strong organization and verbal and written communications skills.• Highly adaptive and open to changes as the organization grows and

Other facts

Tech stack
Mortgage Underwriting,Agency Automated Underwriting Systems,Conventional Underwriting Guidelines,FHA Underwriting Guidelines,VA Underwriting Guidelines,Real Estate Lending Criteria,Federal Compliance,State Compliance,Analytical Skills,Problem-Solving Skills,Organizational Skills,Attention to Detail,Microsoft Office,Customer Care,Risk Evaluation,Loan Eligibility Decisions

About WNS Global Services

WNS, part of Capgemini, is a global Agentic AI-powered intelligent operations and transformation company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over 700+ clients across various industries. WNS delivers an entire spectrum of transformative solutions that entail industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and data-led analytics solutions to solve operational challenges and drive strategic growth journeys for businesses. As of June 30, 2025, WNS has 66,000+ professionals across 64 delivery centers worldwide, including facilities in the United States, the United Kingdom, Canada, Turkey, Poland, Romania, China, Costa Rica, Malaysia, the Philippines, South Africa, Sri Lanka, and India.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Business Consulting and Services
Founding Year: 1996

What you'll do

  • The Mortgage Underwriting Associate evaluates and determines the eligibility of residential mortgage loan applications. Responsibilities include analyzing loan applications, reviewing documentation for accuracy, and making loan eligibility decisions.

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Frequently Asked Questions

What does a Senior Associate - Operations do at WNS Global Services?

As a Senior Associate - Operations at WNS Global Services, you will: the Mortgage Underwriting Associate evaluates and determines the eligibility of residential mortgage loan applications. Responsibilities include analyzing loan applications, reviewing documentation for accuracy, and making loan eligibility decisions..

Why join WNS Global Services as a Senior Associate - Operations?

WNS Global Services is a leading Business Consulting and Services company.

Is the Senior Associate - Operations position at WNS Global Services remote?

The Senior Associate - Operations position at WNS Global Services is based in Ambattur, Tamil Nadu, India. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Associate - Operations position at WNS Global Services?

You can apply for the Senior Associate - Operations position at WNS Global Services directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about WNS Global Services on their website.