WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.

Key Responsibilities / Job Duties:

• Collaborate with client business stakeholders to secure a thorough understanding of client business needs for the supplier relationship
• Review and prepare third party contracts in accordance with client policy
• Perform steps in basic contract cycle

Proposal Review:

• Receives supplier proposals from a Client Sourcing Manager and reviews content for any risk not already identified by the Sourcing Manager

Defining Scope & Business Requirements:

• The Contracts Associate engages with the Requester and/or Sourcing Manager to define the Requester’s business requirements/needs for the contract.

Information Gathering:

• The Contracts Associate interfaces with requesters to fill-in information gaps and reviews current open contracts related to the request.

Contract drafting:

• Once scope is defined and all requirements have been gathered, the Contracts Associate drafts a Statement of Work using the client template (a.k.a. ‘paper’). Care should be taken to omit terms contained within the proposal that are unfavorable to client, while still writing an accurate description of the work to be performed.

Review Process:

• The Contracts Associate to Legal team for review for approval then routes to client’s Legal for final review/stamping, then to supplier for signature.

Facilitation between Legal Teams:

• Where differences exist between supplier and client’s preferred Legal terms, Contracts Associate may be asked to play the middle-man and exchange information between both parties. Must be able to understand and summarize each party’s position.

Driving contract process completion:

• The Contracts Associate manages each step of the process working with stakeholders to overcome roadblocks and keep the process progressing to completion. This process has tight Service Level requirements that are reported out internal and to the client on a regular basis.