Would you like to join the leading international intergovernmental organization?

The Senior Technician (Transmission/SATCOM) is responsible for performing advanced maintenance, configuration, and troubleshooting of NATO CIS (Communication and Information Systems), with specific focus on transmission and satellite communication (SATCOM) systems. The role involves supporting deployable and static tactical systems, ensuring operational readiness, and adhering to military and industrial standards. The technician will also assist in planning, technical analysis, and coordination activities related to CIS assets.

Responsibilities:

• Assists in performing 3rd level maintenance on all deployable and static CIS systems. Diagnoses, troubleshoots, maintains and repairs Transmission and SATCOM systems;

• Assists in performing overhauls, modifications, refurbishments, and upgrades to transmission systems as directed by the supervisor;

• Assists in planning, synchronizing, scheduling, and tracking of CSSC assets for corrective and preventative maintenance on all NATO CIS equipment based on Central, Operational, and Deployable Service Level Agreements;

• Assists in scheduling and tracking capability of CSSC activities in support of operations, exercises, projects static Communications Information Systems (CIS) and Deployable CIS (DCIS);

• Assists in directing, supervising, planning, coordinating, monitoring and reporting upon all technical work and ensures that all technical work is performed in line with Agency's, industrial and/or military standards;

• Assists in coordination with Resource Management Branch (RMB) in regards to execution, planning, technical, logistical, and asset issues;

• Develops detailed analysis of system deficiencies and provides advice on technical solutions in line with existing standards to ensure operational readiness for all customers and deployable Operational Systems Owners;

• Assists and monitors assigned technical tasks efficiently to ensure that they can be executed and are in line with set target dates. Explains and provides system technical and logistical advice to senior management and initiates necessary actions to ensure that set maintenance and project targets are met;

• Assists with design and configuration documentation on assigned projects and systems, including the required operating procedures and processes. Implements procedures, tools and techniques for monitoring and managing the performance of systems under maintenance and provides official reports;

• Assists and monitors all CIS equipment discrepancies; fully identifies, investigates, documents, reports and implements corrective actions in accordance with NCI Agency directives;

• Assists with Key Performance Indicator (KPI) targets, and monitors progress against agreed quality and performance criteria. Provides effective feedback, throughout the performance management cycle, to ensure optimum performance.

Required qualifications and experience:

• Vocational training at a higher level in Telecommunications, Electronics, Electrical, or Computer Engineering or relevant discipline with 2 years of post-related experience. Or a secondary educational qualification with 4 years post-related experience within the past 8 years.

• Basic knowledge of the following transmission related topics: Electromagnetic antenna theory; Energy per bit to noise power spectral density ratio versus Bit Error Rate; Effective Isotropic Radiated Power calculations; Fourier analysis; Phase, Vector and Spectrum analysis; Various modulation techniques; Error coding theory; and Fresnel zones.

• Basic mechanical and electrical engineering skills for deployable terminals; Elevation and Azimuth motor drives, servo drives, mechanical and electrical sensors and transducers;

• Basic Fibre Optic measurements techniques knowledge, Single Mode and Multi-mode, on industrial and/or military tactical cabled networks;

• Understanding IP basics of Local and Wide Area Networking;

• Experience in reading complex system diagrams (electrical and mechanical) and fault finding techniques in Ultra High Frequency and Super High frequency band based deployable transmission systems;

• Fault finding experience in complex HF, VHF, UHF and SHF based transmission systems, including systems with various antenna configurations;

• Experience in recognizing digital Modulation Techniques: Phase, Frequency and Amplitude Shift Keying and various Analogue and Angle Modulation Techniques;

• Experience in performing measurements on antenna and subunits;

• Experience in configuring data test equipment to test radio based transmission systems in line with IP protocols and Data communication protocols;

• Reconfiguring satellite systems in line with provided parameters, Timing, Error coding, modulation, Data rate, Bandwidth, Frequency Offsets;

• Applying Non Ionizing Radiation safety measurements;

• Advanced understanding of power cabling and associated subsystems, grounding and bonding, copper based structured cabling, an advanced understanding of fibre based structured cabling, working understanding of fibre optic modems, line drivers, media convertors; and

• Good working knowledge of system network troubleshooting techniques utilising complex and diverse test equipment and software tools.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.