About this role
Job DetailsJob Location: WAC West Allis - West Allis, WI 53227Club Event Team Lead Job Description & Performance Expectations
Since 1976, The WAC has built a brand and reputation for being Milwaukee’s finest social and athletic club. Our owners started with the idea of building a club that they would want to belong to and developed a few guiding principles that are followed to this day. It’s what makes us who we are and serves to differentiate WAC from other clubs:
Our clubs are CLEAN.
Our staff is FRIENDLY…and it shows.
We CARE…about our members and their goals, our staff and their dreams, and the health and well-being of the communities we serve.
We’re often asked how we’ve grown so much over the years. The answer is that WAC is aligned around our mission that “we make a difference in people’s lives”. This is accomplished through actively living our ten core values.
Mission & Core Values
WE greet each member with a smile, his/her name and kind eyes.
WE provide a clean and welcoming environment.
WE let our personalities shine and are memorable.
WE invite and connect with members and guests.
WE create WAC moments daily.
WE own and immediately resolve problems.
WE produce results for our members and club.
WE have fun and create a “home away from home.”
WE improve ourselves, the club and our community.
WE make a commitment to health and fitness with your WAC membership.
Are you WAC? If so, please continue reading below.
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As the Club Event Team Lead, you are responsible for creating, organizing, and executing engaging events that enhance the member experience and strengthen our WAC community. This role leads events from concept to completion, including planning, promotion, execution, and post-event evaluation. The ideal candidate is highly organized, creative, people-focused, and thrives in a collaborative environment, working closely with all departments to deliver memorable, high-quality experiences for members and guests.
Key Responsibilities
Member Engagement & Communication
Actively engage with members to understand interests, gather feedback, and identify opportunities for new events
Promote events through multiple channels including in-club signage, email, social media, and direct member outreach
Personally invite and connect with members to drive attendance and participation
Create a welcoming, inclusive atmosphere that encourages community building
Event Planning & Execution
Conceptualize, plan, and deliver a diverse calendar of events, including fitness, wellness, social, educational, and member appreciation events
Manage all aspects of events from start to finish, including timelines, logistics, staffing, setup, execution, and breakdown
Coordinate vendors, instructors, presenters, and partners as needed
Ensure events align with the club’s brand, values, and member experience goals
Cross-Department Collaboration
Work closely with Fitness, Group Fitness, Member Services, Front Desk, Club Pub, and Operations teams to coordinate resources and support
Communicate event details clearly to all departments to ensure seamless execution
Partner with internal teams to integrate programming, promotions, and member initiatives into events
Budgeting & Administration
Assist in managing event budgets, tracking expenses, and maximizing return on investment
Maintain event calendars, checklists, and post-event reports
Track attendance, engagement, and member feedback to evaluate event success
On-Site Presence & Experience Management
Serve as the primary on-site point of contact and host(ess) during events
Troubleshoot issues in real time to ensure a smooth, high-quality experience
Ensure all events meet health, safety, and club standards
QualificationsQualifications & Skills
Previous experience in event planning, hospitality, or member experience preferred
Exceptional organizational and time-management skills
Strong interpersonal and communication skills with a passion for people and community
Ability to lead multiple events and priorities simultaneously
Comfortable working evenings and weekends as required by the event schedule
Creative mindset with attention to detail and follow-through
WACy Perks
Daily opportunities to…
Be an entertainer and let your personality shine
Be an important part of fulfilling a meaningful purpose
Create a welcoming, “home away from home” environment
Ongoing opportunities to…
Learn, Grow and Develop as a person and in your career
Contribute to the success of your team, club and community
Benefits including…
Full club membership includes Kids’ Clubhouse
WAC University Curriculum
Health, Dental, 401K,Vacation
https://www.thewac.com/wp-content/uploads/WAC-Team-Member-Benefits-Grid.pdf
These are just a few reasons to work at WAC. Does this sound fascinating?
If so, please apply today!
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