Onboarding & Activation Specialist (Post-Sale)
full-time•Manila•PHP 40k - PHP 45k
About this role
Job Overview
The Activation Specialist is a post-sale, revenue-driven role responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded. Acting as a post-sale Account Executive, this role owns client follow-ups, recruiter coordination, interview facilitation, and client onboarding while building strong relationships during the most critical phase of the customer lifecycle.
The Activation Specialist ensures that what was sold is delivered, expectations are aligned, and subscriptions are activated on time.
\n- Own post-sale accounts from deal close through successful activation
- Ensure accounts are staffed according to client requirements and agreed timelines
- Actively follow up with customers to secure approvals, feedback, and decisions needed for activation
- Drive urgency and accountability to prevent activation delays
- Coordinate closely with Talent Acquisition and Recruiters to align on role requirements, profiles, and timelines
- Facilitate interviews between clients and candidates, including scheduling, preparation, and follow-ups
- Communicate client feedback and hiring decisions clearly to recruitment teams
- Resolve staffing blockers by aligning client expectations and internal capabilities
- Lead client onboarding activities including introductions, process walkthroughs, and expectation setting
- Ensure clients understand workflows, communication channels, and service responsibilities
- Build trust and strong working relationships with clients during the activation phase
- Serve as the primary point of contact until endorsement to Account Management
- Work with Sales, Operations, Resolution, and Account Management teams to ensure smooth transitions
- Identify risks, misalignment, or dissatisfaction early and escalate when needed
- Ensure all client commitments, timelines, and agreements are properly documented
- Bachelor’s degree in Business, Sales, Communications, or a related field (preferred)
- 3–5 years of experience in Account Executive, Sales, Customer Success, or Staffing-related roles
- Strong experience coordinating hiring processes, interviews, and client onboarding
- Proven ability to manage multiple accounts and stakeholders simultaneously
- Experience in subscription-based or service-driven businesses is a strong advantage
₱40,000 - ₱45,000 a month
Onsite role – full-time office presence required
Schedule - US Time-zone (Night Shift Local)
Salary: Php 40,000 - Php 45,000
\nWhat you'll do
- The Activation Specialist is responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded. This role involves client follow-ups, recruiter coordination, interview facilitation, and building strong relationships during the customer lifecycle.
About Wing Assistant
Wing provides small businesses, startups, execs, and enterprises with the top 1% of remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your incredible, yet super affordable, team member to whom you can delegate excess work while you do the important things to grow your business.
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Frequently Asked Questions
What does Wing Assistant pay for a Onboarding & Activation Specialist (Post-Sale)?
Wing Assistant offers a competitive compensation package for the Onboarding & Activation Specialist (Post-Sale) role. The salary range is PHP 40k - 45k per year. Apply through Clera to learn more about the full compensation details.
What does a Onboarding & Activation Specialist (Post-Sale) do at Wing Assistant?
As a Onboarding & Activation Specialist (Post-Sale) at Wing Assistant, you will: the Activation Specialist is responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded. This role involves client follow-ups, recruiter coordination, interview facilitation, and building strong relationships during the customer lifecycle..
Is the Onboarding & Activation Specialist (Post-Sale) position at Wing Assistant remote?
The Onboarding & Activation Specialist (Post-Sale) position at Wing Assistant is based in Manila, Metro Manila, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the Onboarding & Activation Specialist (Post-Sale) position at Wing Assistant?
You can apply for the Onboarding & Activation Specialist (Post-Sale) position at Wing Assistantdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.